Packey Webb Ford

What a great dealership. My visit was a pleasure, i was treated very well and there are no overbearing staff either which makes you feel as though you can take your time comfortably. The level of service treated very well and there are no overbearing staff either which makes you feel as though you can take your time comfortably. The level of service is superb and i will highly recommend to my friends and work colleagues. I think a lot of dealerships would learn a lot from these guys !! More

Excellent customer service in both sales and in service. Sales dept. treated us exceptionally well, even going out of state to find the 2009 vehicle we wanted. Price was negotiated fairly. Service dept. is Sales dept. treated us exceptionally well, even going out of state to find the 2009 vehicle we wanted. Price was negotiated fairly. Service dept. is very competent. Vehicle always ready when promised. Everyone in the dealership is friendly and accommodating. More

The atmophere was wonderful for car shopping,thanks to the sales people. No Sales pressure at all. I didn't se anything I wanted today. But I will definantly be back to purchase from this dealership. The the sales people. No Sales pressure at all. I didn't se anything I wanted today. But I will definantly be back to purchase from this dealership. The best part was the no pressure hageling from the sale dept. whatsoever. Kudos to you guys, and gals. More

My experience with dealership was horrible. I went in there to look at a used car and took it for a test drive and did like the car but still had some shopping around to do as this was the first vehicle there to look at a used car and took it for a test drive and did like the car but still had some shopping around to do as this was the first vehicle I looked at. Bill witt was my salesperson and he asked if I would like to put 500.00 down to hold the vehicle until I made a decision and I agreed but I was very specific about the fact that I still was undecided and asked about the policy if I changed my mind and about getting a refund and he said that wouldn't be a problem. I also asked if I would be able to just phone in my decision to cancel because this dealership was about 45 mins from my home and he said that "could be worked out" as well. So I ended up deciding against purchasing a car from Packey Webb and phone Bill on the date that I specified that I would call him and again he said no problem. Well a week goes by and no refund so I call Bill again and he now has changed his tune. He now says that I agreed to buy the vehicle and wouldn't be recieving a refund after all. so they think it is ok to keep my 500.00 for test driving a car at their dealership. I would be very careful dealing with a dealership that has these kind of policies and manipulations!! More