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Palisades Mazda

Nyack, NY

4.8
494 Reviews

115 Route 59

Nyack, NY

10960

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Showing 494 reviews

April 09, 2021

I bought a CPO Mazda CX-3 from Ed Grayon and was very happy with the whole experience. Never felt uncomfortable or pressured at any time. Everyone was very friendly and helpful, and I love the car. More

by Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Grayon
Apr 09, 2021 -

Palisades Mazda responded

Hi Guy! Congratulations on your Certified Pre-Owned Mazda CX-3! We're so excited for you to enjoy driving the CX-3! We're happy that you had the opportunity to work with Ed, who is a well-rounded professional! He knows how to remove the stress from the experience and we're grateful to have him on our staff! We're glad you love the car! We encourage you to get in touch with us if there is anything else that we can do for you and your CX-3! Please take care, stay safe, and we'll see you next time!

March 25, 2021

Shady, service department doesn't want to fix issue covered under warranty, trying to push for warranty to expire. Todd Finley service director is a lier and will never call you back. More

by Donquiote60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Todd Finley
March 24, 2021

We have just purchased a CPO CX-5 through Palisades Mazda and the experience was a pleasant one. Our salesperson, Ed Grayon, was great to work with. There was complete transparency in the pricing of the vehi More

by Chris K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Grayon
Mar 24, 2021 -

Palisades Mazda responded

Hi Chris! We appreciate all the kind words and the glowing review! We're glad that you had the opportunity to work with Ed, who is a true professional and is dedicated to maintaining the relationships that we have with our customers. He is happy to answer any questions you have, no matter the difficulty, and will always search for the best deal possible. Ed and our staff welcome everyone that walks through our doors, whether they are a new or returning customer, to the Palisades Mazda family and our community. We understand the stress and emotion that comes with purchasing a new vehicle, so we do all we can to accommodate you, ensure your safety with sanitizing procedures, and make everything smooth. Please don't hesitate to reach out to us if there is anything else that we can do for you and your vehicle! We would be happy to help! Take care, stay safe, and we're looking forward to seeing you at your next visit!

December 02, 2020

If you are looking for a Sale Representative and dealership that will treat you right, Ed Grayson of Palisades Mazda in Nyack is who you want to work with. I came to Ed after feeling that I was be More

by sunshinenjl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Grayson and Andy Gorran
Dec 04, 2020 -

Palisades Mazda responded

Hello! Thank you for leaving us this incredible review and for telling others about your experience! While we're sad to hear that you had that experience with Wayne Mazda, we are happy that it was the catalyst for you coming to work with Ed and Andy! Ed is fantastic! He listens to what you need and want in a vehicle, patiently answers any questions, and is responsive if you have concerns or issues with the vehicle. Congratulations on your 2017 CX-5! We're excited for you to make many memories in it! Please get in touch if you do have any further questions or concerns about your CX-5! Even though you are coming from New Jersey, we are only a phone call away! Take care, stay safe, and Happy Holidays! We can't wait to see you next time!

October 31, 2020

100% Satisfied! 5 Stars! +++ Edgar Grayon puts the 100% Satisfied! 5 Stars! +++ Edgar Grayon puts the customer’s needs first. He cares and goes above an beyond. He was patient and followed through wi More

by Sesinando Cacoilo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar Grayon, Frank Benedict
Nov 02, 2020 -

Palisades Mazda responded

Hi Sesinando! It's awesome to hear that you had the opportunity to work with Edgar, Emu, and Frank! They all know how to take the stresses out of the car buying process! You are definitely part of the Palisades Mazda family, as is everyone else that walks through our doors! If you have any questions or concerns about your vehicle, we would be happy to help! We are only a phone call away! Please stay safe and take care!

October 22, 2020

My husband and I bought our first car at Palisades Mazda a few weeks ago and were fortunate enough to work with Ed Grayon there. He was attentive, knowledgeable and took time the time to understand what we More

by D. Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Grayon
Oct 23, 2020 -

Palisades Mazda responded

Hello! Congratulations on your first vehicle from us! We're so happy to hear that Ed was so helpful and gave you all the information that you needed to find your next vehicle! Ed knows all the typical stresses that come with car buying and seeks to relieve those pressures. If you have any additional questions or concerns about your vehicle, we would be happy to assist you! Take care and stay safe! We're looking forward to seeing you next time!

September 16, 2020

My experience at Palisades Mazda and working with the salesman, Ed Grayon, was a pleasure. I was treated with respect and communication was easy. I would highly recommend this dealership. More

by R.archetti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Grayon
Sep 18, 2020 -

Palisades Mazda responded

Hello! Thank you for the recommendation and the kind words about our dealership! Ed is a fantastic member of the team and we're incredibly grateful for all the effort he puts in for our customers! Take care and stay safe! See you next time!

June 24, 2020

Bought an amazing 2017 Mazda3 six speed manual with only 20K miles at a great price during COVID shutdown—and it could not have been more easy and smooth. Best car buying experience EVER. Brother and sister More

by AK
Recommend Dealer
Yes
Employees Worked With
Jaime Robinson; Jake Robinson
Jun 29, 2020 -

Palisades Mazda responded

Hi AK! Thank you for sharing your story with us! We're glad that our dynamic duo of Jake and Jaime were able to get you in your new Mazda3 and deliver a car buying experience like no other! If you have any questions or concerns about your new Mazda3, we would be happy to address them for you either in-person, over the phone, or by email! Please stay safe and see you next time! Take care!

June 06, 2020

I leased a Mazda 3 from Palisades Mazda from sales rep Leon Amiel. He secured a great deal for me and made the process a breeze, hassle free and I might add enjoyable! I thank him for a great experience a More

by anissaevette
Recommend Dealer
Yes
Employees Worked With
Leon Amiel
Jun 08, 2020 -

Palisades Mazda responded

Hello! Thank you for letting us know about your latest experience with us and for all the future recommendations! We're glad to hear that Leon took such great care of you and made a lasting impression! Get in touch with us if we can help you with anything else concerning the new car! We're available by phone or email remotely! We trust that you are still staying safe and we hope you enjoy your new Mazda3 for years and years to come! See you next time!

March 09, 2020

For Sales - Chris Kinder all the way. He's courteous, knowledgeable, passionate, kind, and always went out of his way to make the car buying experience exceptional. The man plays zero gam More

by dL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kinder
Mar 11, 2020 -

Palisades Mazda responded

Hi David! We truly appreciate all the kind words, the confidence you have in us, and the time that you took to leave us this wonderful review! Chris and Juan are fantastic parts of the team and aren't strangers to going the extra mile to make sure their customers are satisfied and taken care of. Chris is always honest and transparent with his customers and isn't afraid to answer specific questions about vehicles. As for our certified pre-owned and pre-owned vehicles, we want to ensure your safety, as safety is one of our top priorities. We are glad that Juan and the service team were able to remedy these issues and get you back out on the road! Of course, if you have any other questions or concerns about your new vehicle, we would be happy to answer them for you! Congratulations on your new vehicle and Safe Travels! See you next time, David!

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