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Palisades Mazda

Nyack, NY

4.8
496 Reviews

115 Route 59

Nyack, NY

10960

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Showing 496 reviews

May 13, 2019

Great First Car Buying Experience I was looking for a very specific vehicle, a Mazda3 Hatchback in manual. I drove over an hour to see the car. Mike DePaolo was excellent. He walked More

by rb2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike DePaolo
May 15, 2019 -

Palisades Mazda responded

Hello, Thank you for your feedback on your experience! We are very pleased to see how great Mike was to work with. He is very patient, knowledgeable, and friendly which makes the process go smoothly. We are happy that you enjoyed your experience and thank you for driving out of your way to come to us. It means a lot! Hoping to see you again soon!

May 03, 2019

Very Satisfied! Mike DePaolo was fantastic in helping the process go smoothly - we love our Mazda and want to thank him for going out of his way to accommodate us and More

by Picky4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MIKE DEPAOLO
May 03, 2019 -

Palisades Mazda responded

Hello, We are happy to read that Mike was so great to work with during your time here! He is extremely knowledgeable and always willing to go above and beyond in order to get our customers exactly what they're looking for. Enjoy you Mazda! If you have any further questions please let us know. Safe travels!

April 25, 2019

Mike DePaolo This review is for Mike DePaolo and Mike DePaolo only. Mike was great to work with and even stayed passed closing hours to show me all features of my More

by car123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike DePaolo
Apr 26, 2019 -

Palisades Mazda responded

Hello, Thank you for the kind words you have for Mike! He is a very patient and professional team member that would do anything for our customers. We will be sure to pass your feedback along to him. Safe travels!

April 23, 2019

Best customer service ever We went to see the car just because we saw it on auto trader. Even though the car wasn’t clean/fixed up to their standards Mike went out of his way to More

by Suki Kaur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike De Paolo
Apr 24, 2019 -

Palisades Mazda responded

Hello Suki, Wow! We are very humbled to read that you had the best customer experience at our dealership! We do everything we can to ensure that our customers get treated well from start to finish. We are happy to see that Mike took excellent care of you. His attention to detail and desire to do well is what pushes him above and beyond when it comes to customer service. We appreciate you coming in and we hope to see you again soon!

April 15, 2019

WORST dealership experience ever!! I don't know how this dealership has such good ratings. I drove an hour and a half to look at a cheap car they had for sale. Their wi-fi was down, and More

by Mhenry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Depaolo, Jeremy Abramson
Apr 22, 2019 -

Palisades Mazda responded

Hello, It is our goal to make each interaction in the purchase process both transparent and easy. It is clear from your remarks that we failed in our effort to make your experience a great one. I appreciate your feedback and will use it as a coaching opportunity. Sincerely, Frank Benedict FrankBenedict@ThePremierCollection.com

March 31, 2019

Mike DePolo review of the CRX Mike DePaolo was great particularly his review of each option with the car He was extremely helpful and informative with all aspects of the CX5 He ans More

by Ajbatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike DePaolo
Apr 01, 2019 -

Palisades Mazda responded

Hello, Thank you for your kind words about Mike! We will be sure to pass them his way. Mike is very knowledgeable, friendly, and patient - which are all excellent traits to have as a car salesman. Customers love working with him because they feel they're truly getting value from his conversations and tips. We are glad you both got to meet! We can't wait to see you again!

March 22, 2019

Terrific dealership, excellent salesperson This is a great dealership in that it has a very relaxed atmosphere (I went during the week) and the car-buying procedure seems to be very stress-free More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Grayon
Mar 22, 2019 -

Palisades Mazda responded

Hello Tom, Thank you for stopping by our dealership! It is wonderful to read about how great Ed was to work with and all the small things he did to make your experience memorable. We look forward to working with you again in the future!

March 11, 2019

Great Experience! Worked with Ed Grayon to leave a new Mazda. Ed found me the car I wanted at the best price. He was professional and a friend throughout the whole proc More

by Paulie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Grayon
Mar 11, 2019 -

Palisades Mazda responded

Hello Paulie, We always enjoy reading reviews such as this one! We are very happy that Ed was able to help you out and make the process so enjoyable at the same time. We appreciate your recommendation and hope to see you again soon. Take care!

March 01, 2019

very professional Mike was honest and gave me what I wanted. was very professional and didn't try and sell me something I didn't want He was very knowledgeable about th More

by Riley 1228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Depaola
Mar 04, 2019 -

Palisades Mazda responded

Hello Riley, We appreciate all of the kind words you have for Mike! We will be sure to pass them his way - he'll be very flattered to hear your feedback. Mike is very passionate about the vehicles he sells which makes it very easy to talk to him! He never pressures the customer and always provides the necessary information in order to make an informed decision. We hope to see you again soon!

February 07, 2019

Positive Experience I was looking to buy a car for my daughter. The salesperson who helped us, Ed Grayon, was knowledgable and friendly and helped make the buying process More

by Ken001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Grayon
Feb 08, 2019 -

Palisades Mazda responded

Hello Ken, Thank you for stopping by our dealership! We are very honored to have earned your business and are ultimately glad that you enjoyed your time here! It is always our intention to ensure our customers are happy and that they receive the necessary information to make conscience decisions. We appreciate your endorsement and hope to help you again in the future when you need it. Take care!

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