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Palisades Mazda

Nyack, NY

4.8
494 Reviews

115 Route 59

Nyack, NY

10960

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Showing 494 reviews

November 08, 2018

Ed Grayon - Great salesperson & awesome all around Ed Grayon was very honest and upfront, no games, very professional. It was a very pleasant experience all around, we would recommend Palisades Mazda t More

by MazdaCX9Lease
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Grayon
Nov 09, 2018 -

Palisades Mazda responded

Thank you for your business and for leaving your thoughts here for us to read! We are very proud to read how Ed handled the transaction and process as a whole. We never want to play games or seem deceitful. We always train our employees to be kind, honest, and trustworthy. Enjoy your CX-9! It truly is one of the most stylish cars out of Japan!

November 01, 2018

Sales This was the 2nd car we bought at Palisades Mazda. This time we shopped around until we met Chris Kinder in sales. Chris was extremely professional, p More

by Nan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stillman
Nov 02, 2018 -

Palisades Mazda responded

Hello Nan, We are very thankful that you are a return customer! It is wonderful to read that you decided to come back to Palisades Mazda for a car when you were in the market for one. It seems that Chris took great care of you during your second visit! He is a very professional and smart individual. He is greatly valued on our team because he truly cares about the customer - and that is our mentality as a dealership. Thanks for stopping by again. Enjoy your CX5GT! We hope that you keep us in mind when you need another car in the future!

October 31, 2018

Great customer service, fair and upfront pricing, 5 star! I had shopped around at a number of dealers for a deal on a used car. I encountered some shady business practices elsewhere in NY. I found nothing but More

by Zackbaddorf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Grayon
Oct 31, 2018 -

Palisades Mazda responded

Hey Zack, We are very happy that after shopping around New York, that you ended up picking us! It makes us proud to read that we stand above the other dealerships in your mind. Everyone that works here tries to make a difference in the car buying process, whether that be saving time with paperwork or going above and beyond to try and get the best deal for a customer on a vehicle. Ed really fits the culture that we have here. He gets straight to the point, he thinks outside of the box, and he puts the customer first no matter what. We are glad that you got to meet him when you came in! Thank you for choosing Palisades Mazda - safe travels!

October 30, 2018

Excellent Experience My experience purchasing a pre-owned 2018 CX-5 from Palisades Mazda was excellent, start to finish. Sales representative Mike DePaolo was knowledgeabl More

by mg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike DePaolo, John Stillman, Frank Benedict
Oct 31, 2018 -

Palisades Mazda responded

Hello, We are very pleased to read how well Mike, John, and Frank treated you while you stopped by our dealership! They are all extremely knowledgeable, caring, and respectful people and we are very lucky to have them as part of our team. Thank you for all the praise! We appreciate your business and would like to thank you for coming into Palisades Mazda. Enjoy your 2018 Mazda CX-5!

October 16, 2018

Ed grayon was very helpful with the information provided. He made the car shopping experience enjoyable. The test drive was on a road that showed off the mazda CX5 features More

by dealer333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ed grayon
Oct 17, 2018 -

Palisades Mazda responded

Hello, Thank you for the feedback! We are happy to learn that the test drive went so well! A test drive is very important. It lets the customer get familiar with how the vehicle feels while driving, and like you said, showing off the features. On top of this, it is great to hear how enjoyable it was to work with Ed. He puts in a lot of hard work to make sure customers get exactly what they're looking for. A car is a very big purchase and if you aren't 100% confident in your final decision then we are doing something wrong. Glad to know we hit the nail on the head though! We hope to see you soon!

September 26, 2018

Palisades Mazda is the Best! I highly recommend Palisades Mazda! I purchased a 2016 Mazda CX-5 from Ed Grayon. Palisades Mazda had the biggest selection of the model I was looking More

by lisa157
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Grayon
Sep 28, 2018 -

Palisades Mazda responded

Hi Lisa, We appreciate all the great things you had to say about our dealership here! Whether it was the immense selection of cars to choose from or our staff members like Ed, you surely received the quality of service we pride ourselves on delivering in every interaction. Ed really cares about making the person happy and explaining as much about the vehicle(s) as possible before a transaction is made. We always want people to be comfortable with their choice since it is a very big one. We hope that this experience for you was enough to come back again in the future!

September 24, 2018

This is the place 👌🏼 The place and especially the people that work on this dealership are awesome especially Ed Grayon. They go above and beyond to help you find the best More

by Thenknees
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed grayon
Sep 26, 2018 -

Palisades Mazda responded

Hello, We are very appreciative of all the kind words you have to say about our staff and dealership in general! Here at Palisades Mazda, we put an emphasis on quality. We always want to have a relaxing atmosphere where it feels like you're having a conversation with a friend rather than a pushy salesman. It is pleasant to read how Ed embodied this message we live by. His style and desire to help people really made a difference in your example. He works very hard and attempts to go above and beyond as often as he can. Thank you for choosing Palisade Mazda!

September 24, 2018

Great car buying experience Purchased a 2016 CPO Mazda6 GT. I worked with Mike DePaolo and I was very happy with his service. He was extremely knowledgeable and took the time to More

by tyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike DePaolo
Sep 26, 2018 -

Palisades Mazda responded

Hello Tyler, We are glad that our staff members were able to assist you so efficiently throughout the car buying process! We always want to ensure our customers receive high quality service and information from our team. Mike's attention to detail along with his genuine interest in helping customers seems to have shined brightly in your time here. He works very hard to make sure people leave happier than they came in. We hope that we have the pleasure of serving you again in the future - take care!

August 31, 2018

A pleasurable experience It was truly a pleasure to deal with my salesman, Mike DiPaulo. I felt that he truly cared in getting the best deal for me. This was the first time More

by brenner, dot 123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Aug 31, 2018 -

Palisades Mazda responded

Hello, Thank you for choosing our dealership to do business with! Fortunately, you got the pleasure of working with Mike - who places value on getting our customers great deals and being personable to work with. We always train our staff to respect our customer's time but to also provide accurate and useful information. We appreciate the endorsement and would love to help any of your friends out with vehicles as well! We are looking forward to seeing you again in the future - take care!

August 21, 2018

Excellent Buying Experience Picked up my certified Mazda6 today! Both Mike DiPaulo the salesman and John Stillman the Sales Manager were very friendly, courteous, honest and kno More

by migs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike DiPaulo, John Stillman, John Gentillo
Aug 22, 2018 -

Palisades Mazda responded

Hello, Having a friendly and competent staff creates the foundation for a successful business - no matter what the industry. We always make sure that our staff treats customers with respect and know the information they are expected to know so they can help customers. We are glad to learn that Mike and both Johns were able to display all of this and more! They are all great members of our team. We hope that you enjoy your Mazda6 - take care!

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