
Palm Chevrolet
Ocala, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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In the last 50 years since I have been purchasing vehicles, & that has been over 25 new vehicles, this has been the best experience I have ever had. Jared, Jason & Mike were superb in not only infor vehicles, & that has been over 25 new vehicles, this has been the best experience I have ever had. Jared, Jason & Mike were superb in not only information, but the financing, the explanation of all the electronics and management, I do not have the words to express how grateful we were to have these people on our team finally. They all treated us like we were family and not just a number trying to get their quota for the end of the month. If I could reach out and tell everyone who is about ready to trade, or purchase a new or used vehicle, I would tell them to go straight to Palm Chevrolet and forget about going any where else. More
The entire buying process was easy and straightforward. I have a great experience overall. Thank you! I have a great experience overall. Thank you! More
Brandon was very friendly and answered all of my question. He made the car buying experience very pleasant. He worked with me until we could find a deal that work best for me. The process was ver question. He made the car buying experience very pleasant. He worked with me until we could find a deal that work best for me. The process was very fast. I would recommend going to see him if your looking for a car. More
Rick and Matt were very helpful and polite. The car already waiting for us to see it when we arrived. The car already waiting for us to see it when we arrived. More
Beware of this dealership if you are a senioir citizen. This dealer convinced us to sign paperwork promising not to fund the loan until we took delivery of the truck. They financed a loan in our name befor This dealer convinced us to sign paperwork promising not to fund the loan until we took delivery of the truck. They financed a loan in our name before the vehicle was ready for delivery damaging our credit and it took weeks for them to get the loan from our namer but the damage was already done. We never took delivery and now we have this loan on our credit report. We are considering legal action to restore our credit rating but that will cost us money. More
Customer Service is not important to management as they say and they will do the bear necessities to skate by. say and they will do the bear necessities to skate by. More
Worked with me on all levels and overall a smooth experience. when I had questions they were answered and good communication! experience. when I had questions they were answered and good communication! More
We were promptly greeted and directed to the vehicles we were interested in. Everyone we interacted with was very polite and professional. The promptness and guidance throughout the process was well done were interested in. Everyone we interacted with was very polite and professional. The promptness and guidance throughout the process was well done and appreciated. I would gladly recommend others to our salesperson Neil, and the dealership. More
3 months to get parts. No loaner vehicle. Had to rent a vehicle. Was convinced that they would buy my vehicle and put me in another vehicle. Same model but not as many No loaner vehicle. Had to rent a vehicle. Was convinced that they would buy my vehicle and put me in another vehicle. Same model but not as many options. Lower class vehicle but my payment went up over $80/month. No allowance for my original trade in of $2000 or my $5000 cash down-payment. I only had the vehicle for just over 3 months before damage occurred. Spoke with salesman and Sales manager with no success. Made it sound like I accepted the deal as is. No concern about customer satisfaction. I will never do business with this dealer again and will never recommend them to anyone looking for a good deal. Was screwed totally from what I was offered for my original trade...2019 Dodge Journey with KBB appraisal of over $7000. PALM only gave me $2000 for my trade. More
They were very upfront on the repairs that had to be done be and worked well with my insurance provider be and worked well with my insurance provider More