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Palm Chevrolet

Ocala, FL

4.6
1,149 Reviews
Palm Chevrolet in Ocala, FL, also serving Gainesville, FL and Belleview, FL is proud to be an automotive leader in our area. Since opening our doors, Palm Chevrolet has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Chevrolet or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Palm Chevrolet will get you into the car or truck you choose with professionalism and attention to your needs.
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2300 SW College Rd

Ocala, FL

34471

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Showing 1,149 reviews

April 12, 2024

over charges for services, went in for the 79 oil/filter and tire rotation and cost over 100 More

by d_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Palm Chevrolet responded

I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. Sincerely, Wayne Bogle Parts and Service Director

April 12, 2024

It needs some help. You’re only thinking of the dollars. Oil change in Michigan. 57 to 59 dollars with tire rotation. Just paid u 96 dollars same thing here. More

by gbennett21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Palm Chevrolet responded

Thank you for sharing your feedback with us. I take these matters very seriously and would like to learn more about your time spent with us. Please contact me at your earliest convenience. Sincerely, Wayne Bogle Parts and Service Director

April 11, 2024

No way it should’ve taken six hours to put in two vents plus you broke my back panel. Why can’t things be fixed on the first visit why don’t you look over the mechanics work before you tow the customer to More

by FUD_1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 12, 2024 -

Palm Chevrolet responded

Thank you for sharing this feedback. Our goal here at Palm Chevrolet is to make sure every customer drives off our lot with a positive experience. I would love the opportunity to speak with you regarding this matter. Please contact me at your earliest convenience. Sincerely, Wayne Bogle Parts and Service Director

April 11, 2024

Honestly your work is always good. But you really do need to work on your costumer service skills. I really felt like you didn’t want my business. More

by ssodpack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Palm Chevrolet responded

I appreciate your feedback about your experience with our customer service. I take customer feedback seriously and I am working hard to ensure that all customers have a positive experience. Please reach out to me if you would like to discuss this further. Sincerely, Wayne Bogle Parts and Service Director

April 11, 2024

It's alright but it can use some better management, although the salesman Aaron was great to work with. More

by juancavazos1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron
Apr 12, 2024 -

Palm Chevrolet responded

Thank you for your feedback and your business. We take customer satisfaction very seriously, and your feedback will be reviewed with our team. Please reach out to us if you would like to discuss your experience in greater detail. Thank you. Best, The Palm Chevrolet Team

April 11, 2024

There was a computer glitch so my person (Brian) kept trying and trying before he asked and someone told him to bypass it. If something is not working it seems like someone should have told him. Also, th More

by DIMANDPRINCESS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
Apr 12, 2024 -

Palm Chevrolet responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Wayne Bogle Parts and Service Director

April 10, 2024

I’ve been researching this car, (Honda passport) for months and looking to purchase for weeks. I mistakenly inquired about this car, thinking the dealership was in my area. Neil Stefani got back to me q More

by raoulroy61
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Neil Stefani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Palm Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Palm Chevrolet Team

April 10, 2024

Thank you for all your help and assistance with my new vehicle and trade in. More

by CHRYSGARCIA3
Recommend Dealer
Yes
Employees Worked With
Mahurley Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Palm Chevrolet responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, The Palm Chevrolet Team

April 10, 2024

From requesting service on line to arrival at Palm Chevrolet for an oil change everything was so easy and made waiting a relaxing visit. More

by Rneblock1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Palm Chevrolet responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Wayne Bogle Parts and Service Director

April 08, 2024

My cars tire was low and didn’t keep air. I was able to be seen the same day and got a new tire under warranty. More

by MARIGUZ789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Apr 11, 2024 -

Palm Chevrolet responded

Thank you for taking the time to leave a positive review! I appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, Wayne Bogle Parts and Service Director

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