Palm Chevrolet
Ocala, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Appreciate the timely repair of my car while I was out of town. Communicated well with us. town. Communicated well with us. More
Levi was great! Right down to business! Showed me 5 vehicles. Test drive them all. Found the perfect one. Sold!!+ Right down to business! Showed me 5 vehicles. Test drive them all. Found the perfect one. Sold!!+ More
Scott was excellent. He guided me through the various options and helped me get the best possible price. Service was done expediently and completely. He guided me through the various options and helped me get the best possible price. Service was done expediently and completely. More
They were unable to complete the repair in a timely manner. They were unable to review my truck the day of my appointment, thus I had to wait until the next day. manner. They were unable to review my truck the day of my appointment, thus I had to wait until the next day. More
I was able to talk with Lindsay via phone to discuss vehicles that were listed on the website. She was pleasant, patient and answered all of my questions. She followed up with a text. there was absolut vehicles that were listed on the website. She was pleasant, patient and answered all of my questions. She followed up with a text. there was absolutely no pressure or sales pitch. She genuinely wanted my business. Arrived at my scheduled appointment early and she stopped what she was doing.. Greeted me and send another sales Associate out to help me until She finishes with another customer. More
Had an issue on a Monday afternoon involving a thermostat and temp sensor on a 2018 Colorado. Was in the area and stopped by to see Scott. He immediately knew what the problem was and took the car in advisi and temp sensor on a 2018 Colorado. Was in the area and stopped by to see Scott. He immediately knew what the problem was and took the car in advising it would be ready the next day in the afternoon. Picked it up the next afternoon and it runs fine. Always great experience with Scott. More
I had a "check engine" light come on 1 day after I had two tire system sensors replaced at Palm Chevrolet. I was told that I had to leave the car for the entire day to have "diagnostics" run. I had to wai two tire system sensors replaced at Palm Chevrolet. I was told that I had to leave the car for the entire day to have "diagnostics" run. I had to wait a week to get the car an appointment to be seen.. I only have a single vehicle so I had to take advantage of the valet service to get back home. The valet service was only one way and I had to hire a ride to get back to the shop when the "diagnosis" was done. Once there i was presented with a quote for $2,400.00 for replacing a catalytic converter that wasn't covered under my extended warranty program that I paid $5,000.00 for when I bought the car from Palm Chevrolet. In addition to the catalytic converter there was additional items that needed to be fixed making the total estimate $2,700.00. U consider this type of after sales charges to be a rip off. This kind of treatment from the service department is taking advantage of the customer and I won't stand still for it. I intend to have a lawyer take a look at Palm Chevrolet's business practices. More



