Jason Sanabria

Palm is and has always been THE place to go . . . worth the 66-mile drive to get the new Colorado and a have a great experience . . worth the 66-mile drive to get the new Colorado and a have a great experience More

by SUEANNWOLFRED Verified Customer Verified Customer

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Everyone went out of their way to help me get exactly what I wanted! The entire group was amazing what I wanted! The entire group was amazing More

by SUEANNWOLFRED Verified Customer Verified Customer

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Nice Dealership No pressure the friendly staff was great The staff that I dealt with answered all questions and treated me very nice The staff that I dealt with answered all questions and treated me very nice More

by Sals XT5 Verified Customer Verified Customer

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Simple, smooth, seamless transaction highly recommend. . great company to do business with. Jason and Mahurley took good care of us. . great company to do business with. Jason and Mahurley took good care of us. More

by NEWSWRITER411411 Verified Customer Verified Customer

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Very bright and very clean showroom and restrooms. Everyone we had contact with was very polite and professional. Molly is no doubt a salesperson extraordinaire, very knowledgeable. Everyone we had contact with was very polite and professional. Molly is no doubt a salesperson extraordinaire, very knowledgeable. More

by kencolley64 Verified Customer Verified Customer

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Everyone was professional and friendly, made the experience less stressful. Gus was great and so knowledgeable. experience less stressful. Gus was great and so knowledgeable. More

by denault444 Verified Customer Verified Customer

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I wasn’t sure they could help us, but I was wrong ! Great deal. Thanks. Great deal. Thanks. More

by Barth Verified Customer Verified Customer

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Everything was just perfect. My Harley did a great job. The finance department did a great job. My Harley did a great job. The finance department did a great job. More

by RAYWILZZ007 Verified Customer Verified Customer

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Very satisfied with service dept. Of dealership, especially Ali the service manager. Always takes the time to go over my concerns. Of dealership, especially Ali the service manager. Always takes the time to go over my concerns. More

by gminnillo58 Verified Customer Verified Customer

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Worst dealership experience ever! 12/30/25 We knew which car we wanted and scheduled it to be ready (we live an hour away). It was there right on time and didn't take long to look it 12/30/25 We knew which car we wanted and scheduled it to be ready (we live an hour away). It was there right on time and didn't take long to look it over and agree we wanted it. But when the financing started, the nightmare began. The dealership had added on $3000 from their online price (which quoted that it has included everything). It took them several hours to agree to cut SOME of that cost off, so they never would honor their original quote. Then the loan officer wouldn't let us use our own bank (which he gave some weird reason that our bank later told us should not have been a problem) AND using their financing he wouldn't give us options for different rates, even though our bank was 0.5% cheaper. We should have walked out several times, especially since we had our toddler and baby with us, but we really wanted this car and we kept thinking we've already come this far (thank you sunk cost fallacy). Overall it took 5 hours (not exaggerating), but the nightmare isn't over. When we got home (an hour away) apparently the car had a bunch of check engine light codes that magically popped up. Turns out there were like 30 codes. We called the sales man (Brandon) and asked about it, he said since it's under warranty it shouldn't be an issue to get it fixed. That night we pulled up the flash drive of documents they give you (no way to verify you have everything before you leave since it's on a flashdrive) and the warranty paperwork wasn't on there. Well my husband took the next day off work to go back up to the dealership by himself and get this fixed. He talked to the loan officer originally, since Brandon wasn't there, and asked for the warranty paperwork and was told such document doesn't exist and that any Chevy dealership will just have the car and warranty in their system. So my husband walked the car to the service center and they didn't see a warranty on file. Obviously my husband decided to talk to a manager at this point. He spoke to the general manager and the sales manager. They somehow found the warranty paperwork for us and the service department magically got the codes to go away. But we were very frustrated about our wasted time. The sales manager agreed to sending us a $200 check in the mail to compensate us for our time. I gave it a month and the check still hadn't showed up so I called back and spoke to Jason the manager who said he would talk to the accounting department that day and get it issued. It is now 2 weeks later and we still haven't received the check. Also the loan officer had originally told us Palm Chevrolet was going to pay the $100 fee that Campus financial charges for setting up the loan, but he lied because it was just rolled into the loan. And unfortunately we never got that in writing so there's nothing we can do about it. We HAVE contacted them and they don't care about making it right. We've talked to Jason the sales manager several times and he keeps saying he'll call the accounting department and have our check issued but that still hasn't been done. And since it's taken us so much work to even get them to make amends at this point it doesn't feel like they are. Don't believe the responses from Palm for the negative reviews (it's probably just AI and not a real human anyway) they DON'T want to make things right, just don't buy a car from them in the first place! More

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