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Palm Chevrolet - Service Center

Ocala, FL

4.4
317 Reviews

317 Reviews of Palm Chevrolet - Service Center

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June 19, 2024

Had a very good experience at Palm Chevy, Got a convenient appointment, used the shuttle which was great, and car was ready in a reasonable time. More

by DEMINTZ05452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
June 19, 2024

Bobbie Sue was excellent a pleasure to work with! Her knowledge and guidance purchasing my four new tires was greatly appreciated. More

by mrsjennifer_rogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbie Sue
June 17, 2024

Great dealership for sure. Excellent customer service! Franchesca is so good to work with, Great ladt for sure! More

by ron_firkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrod from sales helped us as well!
Jun 19, 2024 -

Palm Chevrolet responded

Thank you for the positive review! We appreciate your kind words about Palm Chevrolet and Franchesca. We look forward to assisting you again in the future. Best, The Palm Chevrolet Team

June 16, 2024

Servicio excellent 👌 calidad Mr Matt was very nice and explained to me about 2024 chevy colorado More

by edwingarcia34711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet! I appreciate your positive feedback about the excellent service and the quality of our vehicles. I look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

June 16, 2024

Scott Kelly sets the bar really high for customer service. Always takes good care of me and my vehicles. More

by ISAIASJASONSANABRIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet and for your positive review! Scott is a valuable member of our team, and I'm thrilled to hear that he provided you with excellent customer service. I look forward to assisting you and your vehicle again in the future! Sincerely, Wayne Bogle Parts and Service Director

June 16, 2024

requist for service took six phone calls in 1 1/2 hours to make an appointment. the computer system is a joke!!!. Thanks to Franches I wood not had service. More

by CARLW161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Palm Chevrolet responded

Thank you for sharing your feedback with us, Carl. We understand your concerns and appreciate your patience in making the appointment. Please reach out to us directly so we can address any issues you experienced. We are here to help ensure a better experience in the future. Thank you for letting us know about your visit. Sincerely, Wayne Bogle Parts and Service Director

June 15, 2024

The first person I dealt with in-service was Brian he seemed like he did not care about the problem that I was describing to him that was happening to my vehicle. Franchesca is always attentive and helpf More

by D F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Mills
1.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Palm Chevrolet responded

We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly.

June 14, 2024

Scott took great care of my car. I was in and out in no time! More

by YELINAGRAVERAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet and for taking the time to leave a positive review, Yelina! We're thrilled to hear that Scott provided you with excellent service, getting you in and out in no time. We appreciate your feedback and look forward to assisting you again in the future! Best, The Palm Chevrolet Team

June 14, 2024

Ryan's AWESOME! ! Kept me informed & updated on my car when parts came in & when car should be ready. More

by ANNAKURTZ64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 18, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet and for the positive feedback, Ryan did an excellent job keeping you informed about your car. We appreciate your business and look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

June 14, 2024

Excellent! Service Department was efficient and very friendly. Bobbi Sue was great. Dealership very clean and welcoming. The lobby was very clean. More

by SARAHSCHIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbi Sue Murphy
Jun 18, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet for your service needs! We appreciate your positive feedback and are thrilled to hear about your excellent experience with our efficient and friendly Service Department. Bobbi Sue will be delighted to hear she made a great impression. We take pride in maintaining a clean and welcoming dealership, including the lobby. Please visit us again in the future and feel free to share your experience with others. Sincerely, Wayne Bogle Parts and Service Director

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