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Palm Chevrolet - Service Center

Ocala, FL

4.3
733 Reviews

733 Reviews of Palm Chevrolet - Service Center

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May 08, 2025

I believe the damage to the heater hose was caused by them the last time it was in the shop to replace the heater hose. It cost $1200. I thought that was a little pricey. Wanted to talk to the service ma More

by jtjsp8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Sue was very nice and very professional
May 10, 2025 -

Palm Chevrolet responded

Our team has acknowledged this review.

May 07, 2025

Bobbie Sue is very professional and courteous. She kept me informed on the status of my vehicle. More

by daviss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbie Sue
May 08, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We are thrilled to hear that Bobbie Sue provided you with professional and courteous service while keeping you informed about your vehicle. At Palm Chevrolet, we strive to ensure that our customers have a positive experience. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

May 06, 2025

I am very pleased with Palm Chevy. They were not pushy and helped me find the perfect vehicle. More

by vbarth03
Workmanship
Recommend Dealer
Yes
Employees Worked With
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus Saucedo
May 06, 2025 -

Palm Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience at Palm Chevrolet and that our team helped you find the perfect vehicle without being pushy. Your satisfaction is our priority. We look forward to seeing you again! Best, The Palm Chevrolet Team

May 05, 2025

Excellent service experience. Scott Kelly does a great job and makes sure everything is completed as promised and on time. More

by james012958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Palm Chevrolet responded

Thank you for your amazing review! We're glad to hear that you had an excellent service experience at Palm Chevrolet. Scott Kelly is indeed a valued member of our team, and it's fantastic to know he ensured everything was completed to your satisfaction. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

May 04, 2025

Mr. Kelly was so attentive and professional. He took care of our vehicle and made sure we received the very best service. More

by estygil
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Palm Chevrolet responded

Thank you for your kind words! We truly appreciate you taking the time to share your experience with us at Palm Chevrolet. It’s wonderful to hear that Mr. Kelly provided you with attentive and professional service. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

May 04, 2025 -

Palm Chevrolet responded

Thank you for your kind words! We truly appreciate you taking the time to share your experience with us at Palm Chevrolet. It’s wonderful to hear that Mr. Kelly provided you with attentive and professional service. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

May 04, 2025

Had a recall. Took longer than the time quoted to reprogram my car . Cost more than quoted for an oil change. Had to wait 45 minutes for someone to adjust the pric More

by CARRUBBA216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience with us. We understand how frustrating it can be when timelines and costs do not align with expectations. At Palm Chevrolet, we strive to provide accurate estimates and timely service. We appreciate your feedback and encourage you to reach out to us directly so we can discuss your concerns further. Thank you again for letting us know. Sincerely, Wayne Bogle Parts and Service Director

May 03, 2025

Very helpful Very helpful and wanted to make sure I was taken care of Very helpful and wanted to make sure that I was taken care of. More

by MAYNARD.CHRISTINE
Recommend Dealer
Yes
May 03, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that our team at Palm Chevrolet was helpful and ensured you were well taken care of. We appreciate your support and look forward to assisting you again in the future! Best, The Palm Chevrolet Team

May 03, 2025

They were very helpful, jeff, did an excellent one job, explain and make sure I got what I wanted More

by kimmy4194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Stefani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Palm Chevrolet responded

Thank you for your kind words! We're thrilled to hear that Jeff provided excellent service and helped you find what you wanted. At Palm Chevrolet, we always strive for customer satisfaction. We look forward to seeing you again soon! Best, The Palm Chevrolet Team

May 03, 2025

Our salesman was very attentive. We feel that we got a great deal and trade in. More

by lshwchgreys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Stefani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that our salesman was attentive and that you felt you received a great deal at Palm Chevrolet. We appreciate your trust in us. We look forward to assisting you again in the future! Best, The Palm Chevrolet Team

May 02, 2025

I took my car in at 8 am, the time it hiwas scheduled. It was not finished until Friday at 3 pm. They did fix the problem. More

by vcalcaterra
Recommend Dealer
No
May 03, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience with us. We appreciate your understanding as we worked to resolve the issue with your car. At Palm Chevrolet, we strive to provide timely service, and your feedback helps us improve. If you have any further concerns or need assistance, please feel free to reach out. We look forward to serving you again! Sincerely, Wayne Bogle Parts and Service Director

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