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Palm Chevrolet - Service Center

Ocala, FL

4.3
749 Reviews
Call Service Center (352) 433-4105

749 Reviews of Palm Chevrolet - Service Center

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May 31, 2025

Bobbie Sue was professional and kept me informed. Texts from dealership on status is a good feature. More

by HERDESGA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbie Sue
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May 31, 2025 -

Palm Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you found Bobby professional and appreciated the updates. At Palm Chevrolet, we strive to keep our customers informed throughout their experience. We look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

May 31, 2025

I had an issue with my 2024 Colorado, service department explained I had to wait for GM to come up with an update to fix the problem. In my opinion this was not an adequate way to explain the fix. More

by robncat
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graig Pearce
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Jun 02, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand that your situation with your 2024 Colorado and the communication from our service department may not have met your expectations. We appreciate your feedback, as it helps us improve our processes. If you have any further concerns or would like to discuss this matter directly, please feel free to reach out to us at Palm Chevrolet. We're here to assist you. Sincerely, Wayne Bogle Parts and Service Director

Jun 02, 2025 -

robncat responded

There was an update sent to my radio on 5/29/25. It worked for one day and went back to the same issue the next day. I do not understand why GM can not fix this?

May 27, 2025

It took two days to get a determination of the problem, and I had to call to get it. The communication to me was not what I normally get from Palm. It was like they were over worked, and to Bessy to call More

by FREDOBAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand the importance of timely communication, but I am glad to hear that our team was nice during your visit. Your feedback about the communication process is valuable, and I appreciate your understanding. We strive to maintain high standards at Palm Chevrolet, and we will work on improving in this area. We look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

May 26, 2025

Very friendly staff. My Corvette came back from the body shop looking good as new. They took care of some recalls and tsb's while there. They delt with the insurance comp More

by SPORTSHOOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Body Shop: Amy, Ariel, Hector, Jonathan. All 5 stars
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May 26, 2025 -

Palm Chevrolet responded

Thank you so much for your review! I'm happy that your Chevrolet Corvette is looking good as new and that our team at Palm Chevrolet was able to handle everything to your satisfaction. We appreciate your feedback about our friendly staff and look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

May 24, 2025

Excellent customer service and addressed my needs to service my truck. I would highly recommend this dealership! More

by Kellythyben1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review, Kelly! We’re thrilled to hear that you received excellent customer service while getting your truck serviced at Palm Chevrolet. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, Wayne Bogle Parts and Service Director

May 23, 2025

I enjoyed talking to Scott about cars and the Camaro in particular. Not so crazy about you guys giving me homework!!!!!! More

by SHAYNEBRYANT
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

Palm Chevrolet responded

Thank you for your review, Shayne! We're glad to hear you enjoyed discussing cars, especially the Camaro, with Scott. We appreciate your light-hearted feedback about the "homework". Our goal is to ensure you have all the information you need. We look forward to seeing you again at Palm Chevrolet! Sincerely, Wayne Bogle Parts and Service Director

May 22, 2025

Thx for being very professional and most of all I really do line doing business with Bobbie Sue, she is the best. More

by Rayskifl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025 -

Palm Chevrolet responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with Bobbie Sue at Palm Chevrolet. We truly value your business and appreciate your kind words. We look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

May 22, 2025

The car was dropped off at the appointed time and the work was completed in within the estimated time. More

by floridaweg2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon DeGroot
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May 23, 2025 -

Palm Chevrolet responded

Thank you for your feedback! I am glad to hear that your vehicle was dropped off and the work was completed within the estimated time. At Palm Chevrolet, we strive to provide efficient and timely service. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again! Sincerely, Wayne Bogle Parts and Service Director

May 21, 2025

All the people that are very nice my car was done. Very nice. I really appreciate the work that was done on my car. It was not a long wait. More

by harveymaggie3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby soon is my current car service advisor. She’s a very nice person.
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May 21, 2025 -

Palm Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience at Palm Chevrolet and that your car was taken care of promptly. We appreciate your kind words about our team and the work done. We look forward to welcoming you back next time! Sincerely, Wayne Bogle Parts and Service Director

May 20, 2025

The advertising says they will give you a complimentary car wash when you get service done but when I requested it the service representative said they didn't have anyone that could take my vehicle thru th More

by COX.WILLIAM359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Pearce
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May 21, 2025 -

Palm Chevrolet responded

Thank you for your feedback. I understand your frustration regarding the complimentary car wash after your service at Palm Chevrolet. I appreciate you bringing this to our attention. I encourage you to reach out to us directly so we can discuss this with you further and ensure a better experience in the future. Sincerely, Wayne Bogle Parts and Service Director

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