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Palm Chevrolet - Service Center

Ocala, FL

4.4
228 Reviews
Call Service Center (352) 433-4105

228 Reviews of Palm Chevrolet - Service Center

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April 26, 2024

Horrible service it took 3 days with the car in service. They didn’t find anything and the car still has the sound. More

by TORRES4800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franchesca Stone
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Palm Chevrolet responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by my team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Sincerely, Wayne Bogle Parts and Service Director

Helpful
April 26, 2024

I was in and out in 35 minutes…for my oil change, and tire rotation.Great job!!!! More

by wjt0555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
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Apr 29, 2024 -

Palm Chevrolet responded

Thank you for the positive feedback. I'm very happy to hear that you enjoyed your visit here with us at Palm Chevrolet. I am driven to offer great customer care and I strive to provide the best service experience. Thank you again and I hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

Helpful
April 26, 2024

My service associate was informative. My appointment was scheduled for 0800 and I arrived around 07:50. Apparently there is a meeting in the mornings. The associates did not finish their More

by Jnpjones11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Degroot
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Apr 29, 2024 -

Palm Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Wayne Bogle Parts and Service Director

Helpful
April 25, 2024

Always was greeted with a smile and asked what needs to be done to your vehicle and most important do you need a ride or are you waiting. The technician Alan Grubbs has always done excellent work with no More

by GENEMULLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Palm Chevrolet responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Best, The Palm Chevrolet Team

Helpful
April 25, 2024

Bab service I will never bring my car back to plam Chevy in Ocala FL More

by JOHNSONWYNONIA161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig pearce
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Apr 26, 2024 -

Palm Chevrolet responded

Thank you for your feedback, Johnson. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Best, The Palm Chevrolet Team

Helpful
April 25, 2024

Very knowledgeable very friendly there to help when needed get you in our at a reasonable time More

by TAMMYKROHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Palm Chevrolet responded

Thank you for leaving us this great review, Tammy! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Wayne Bogle Parts and Service Director

Helpful
April 23, 2024

Scott was courteous and knowledgeable. The waiting areas were comfortable and the restrooms were clean and accessible. Service was quick and efficient. I will be using Palm Chevrolet fo More

by danimcstan7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Palm Chevrolet responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, The Palm Chevrolet Team

Helpful
April 22, 2024

Great experience and great customer service. Everything was explained and done as expected with no issues. More

by stevehodges615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Degroot
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Apr 24, 2024 -

Palm Chevrolet responded

Steve, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Wayne Bogle Parts and Service Director

Helpful
April 22, 2024

They always get the job done what's up just one word this next and back and then pause More

by MCBUGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Palm Chevrolet responded

Thank you so much for sharing your positive experience with us! We are thrilled to hear that you had a great time at our business. Your kind words mean the world to us, and we can't wait to see you again. Best, The Palm Chevrolet Team

Helpful
April 22, 2024

The only problem I had was it took 3 hours to complete my oil change and tire rotation More

by pbullock1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Apr 24, 2024 -

Palm Chevrolet responded

We appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Wayne Bogle Parts and Service Director

Helpful
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