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Palm Chevrolet - Service Center

Ocala, FL

4.3
722 Reviews

722 Reviews of Palm Chevrolet - Service Center

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October 08, 2024

Bobby Sue worked us in for oil change so that we could help GA friends. More

by klberry675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Sue
Oct 10, 2024 -

Palm Chevrolet responded

Thank you for your positive feedback! I'm glad to hear that Bobby Sue was able to accommodate your oil change at Palm Chevrolet. I always strive to provide excellent service to our customers. I hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

October 07, 2024

Clean facility and a job well done. Overall very satisfied and will come back the next time when I am in town and need maintenance service. More

by Rtbtroy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Niebuhr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Palm Chevrolet responded

Thank you for your feedback! I'm glad to hear that you found our facility clean and that you were satisfied with the service at Palm Chevrolet. I look forward to seeing you again when you're in town for maintenance. Safe travels! Sincerely, Wayne Bogle Parts and Service Director

October 05, 2024

Gage is an extremely helpful employee. He took care of my service needs. I would highly recommend him as a service advisor More

by gesner60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
Oct 08, 2024 -

Palm Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that Gage was able to assist you with your service needs at Palm Chevrolet. Your recommendation means a lot to me, and I appreciate you taking the time to share your experience. I look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

October 05, 2024

I had an appointment at 10 am for an oil change, tire rotation and new windshield wiper blades! I didn’t leave until after 12 pm! It’s never taken that long! More

by RICHARDHD56
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name
Oct 07, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand that the wait time for your oil change, tire rotation, and windshield wiper blade replacement at Palm Chevrolet was longer than expected. We appreciate your feedback and strive to provide timely service for our customers. If you would like to discuss this further, please feel free to reach out to me directly. Your satisfaction is important to us, and we want to ensure a better experience in the future. Sincerely, Wayne Bogle Parts and Service Director

October 04, 2024

Awesome customer service. 3 vehicles bought from this dealer. Wouldn’t go anywhere else. They are Awesome. More

by LION.ESS77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Palm Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you've had such positive experiences with us at Palm Chevrolet and that you've chosen us for three vehicle purchases. Your support means a lot to us, and we look forward to assisting you again in the future. Don't hesitate to share your experience with others! Sincerely, Wayne Bogle Parts and Service Director

October 03, 2024

We were very pleased with the serviced. All was explained and work performed well. All was explained. More

by FLORESV58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you were pleased with the service at Palm Chevrolet and that everything was clearly explained to you. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

October 03, 2024

Every time there is any sort of issue, Jon is always there to help and the techs always get the job done so quick. Also I love the ease of how I’m able to just work from their location when the car will More

by jetlie2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Degroot
Oct 04, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about Jon and our technicians at Palm Chevrolet. It's great to hear that you value the support and ease of working from our location while your car is being serviced. We look forward to assisting you next time you visit! Sincerely, Wayne Bogle Parts and Service Director

October 03, 2024

Great staff who kept me informed of auto's status. Vehicle was ready on time. More

by gstshop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pearce
Oct 04, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that our staff at Palm Chevrolet kept you informed and that your vehicle was ready on time. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

October 01, 2024

Friendly and on time service . Oil change price is gone through the roof, but I don’t trust anyone else. More

by hagancross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Palm Chevrolet responded

Thank you for your kind words about the friendly and timely service you received at Palm Chevrolet! We appreciate your loyalty, and we understand your concerns regarding oil change prices in today's market. We're committed to providing you with the best service possible and value your trust in us. We look forward to assisting you again soon! Sincerely, Wayne Bogle Parts and Service Director

September 30, 2024

This body shop is missing a quality control person or at least a manager with this responsibility. The vehicle still had issues when I was called to pick it up. Also I was told that all new parts would be More

by trader4300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Palm Chevrolet responded

Thank you for your feedback. We understand your concerns regarding the quality of work done at Palm Chevrolet’s body shop. We strive to maintain high standards, and it’s disappointing to hear about your experience. Please feel free to contact me directly so we can assist you further and work towards a resolution. Sincerely, Wayne Bogle Parts and Service Director

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