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Palm Chevrolet - Service Center

Ocala, FL

4.3
729 Reviews
Call Service Center (352) 433-4105

729 Reviews of Palm Chevrolet - Service Center

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May 05, 2024

After 4 1/2 hours waiting for the completion of my oil change etc. and windshield washer’s nozzle driver’s side issue I prefer not to comment, unfortunately. More

by BEACHBUM.MOUNTAINMAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Palm Chevrolet responded

I apologize for any inconvenience you experienced. I understand how frustrating this can be and I am doing my best to ensure that all customers receive timely service. Please let me know if there is anything else I can do to help. Sincerely, Wayne Bogle Parts and Service Director

May 04, 2024

I never have to sit around too long for the oil change. Very accommodating snack/beverage area for customers, comfortable seating area. More

by Fainstl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Palm Chevrolet responded

Thank you for providing this amazing feedback! Our team really appreciates your comments and I hope that you will visit us again soon! Sincerely, Wayne Bogle Parts and Service Director

May 04, 2024

I continue to use Palm Chevrolet Of Ocala because of Scott Kelly! He is punctual, polite, and communicates extremely effectively! He is a true asset to the dealership. More

by miranda12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Palm Chevrolet responded

Thank you for your kind words! Scott is a great asset and I am glad to hear he provided an excellent experience for you. I look forward to servicing you again in the future! Sincerely, Wayne Bogle Parts and Service Director

May 04, 2024

The service was great, checking my vehicle in was easy and prompt. Would recommend this kind of service to anyone, thanks More

by cole.michael7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pearce
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May 07, 2024 -

Palm Chevrolet responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Wayne Bogle Parts and Service Director

May 03, 2024

Everyone I’ve come in contact with at Palm is very nice and helpful and do a great job More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey and Maria
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May 06, 2024 -

Palm Chevrolet responded

Thank you for this wonderful feedback! We are happy to hear how our staff helped you and we will be sure to let them know of your kind words. Take care and have a great day! Best, The Palm Chevrolet Team

May 03, 2024

Very quick service, Craig was very professional and courteous. I would come back again and deal with him. More

by jyank021314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Report | Print
May 06, 2024 -

Palm Chevrolet responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Thank you so much. If you have any further needs, do not hesitate to come back to see us. Best, The Palm Chevrolet Team

May 02, 2024

Scott reviewed my Service history and recommended to have my transmission serviced and explained why I needed it. The why is what all consumers need to know. More

by PETROWSKIRICHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2024 -

Palm Chevrolet responded

Richard, thank you for the awesome feedback! Scott is an excellent service adviser and we appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Sincerely, Wayne Bogle Parts and Service Director

May 01, 2024

It's a wonderful dealership and I have purchased 4 auto mobiles from them and will continue to do so ! More

by SMAWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Beauchamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sanabria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2024 -

Palm Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Best, The Palm Chevrolet Team

May 01, 2024

We love the relationship we have with Palm Chevrolet. The people there are professional and always helpful. More

by LPEREIRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Amey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024 -

Palm Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, The Palm Chevrolet Team

April 29, 2024

Associate was dishonest with me. Originally took the car in because it got stuck in “park”. He called to tell me it needed a new gearshift lever. HE also told me I had an oil pan lea More

by LINEDANCER53
Recommend Dealer
No
Employees Worked With
Craig Pearce
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May 01, 2024 -

Palm Chevrolet responded

Thank you for your feedback. Here at Palm Chevrolet, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Wayne Bogle Parts and Service Director

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