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Palm Chevrolet - Service Center

Ocala, FL

4.3
757 Reviews

757 Reviews of Palm Chevrolet - Service Center

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March 25, 2024

I gave four starts because I don't understand clearly the person I worked with. More

by CHVOGIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
Mar 27, 2024 -

Palm Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Wayne Bogle Parts and Service Director

March 24, 2024

I was working with my assigned Service Technician, Jon Degroot. We met preliminary outside my service date to go over the work that I wanted done on my 2021 Corvette Convertible. He spent adequate tim More

by CAPTAIN5225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Degroot, Niki
Mar 26, 2024 -

Palm Chevrolet responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that I can assist you with! Sincerely, Wayne Bogle Parts and Service Director

March 22, 2024

Always professional. Jon is always informative and very clear on explaining diagnostic issues with my car. More

by CT54BLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Degroot
Mar 25, 2024 -

Palm Chevrolet responded

Thank you for writing such a great review about our dealership! I appreciate the feedback and I am pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. I look forward to seeing you again. Sincerely, Wayne Bogle Parts and Service Director

March 22, 2024

Jeremy Grey is a polite honest fella. Great service. The shop itself was slightly slow. But overall I am satisfied More

by pauls2906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Jersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Grey
Mar 22, 2024 -

Palm Chevrolet responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Wayne Bogle Parts and Service Director

March 22, 2024

They did a good job EXCEPT they were asked to increase tire pressure as it was between 28 and 30. I don’t think that they did since when I drove home it was between 30 and 32, so if they increased it wa More

by JKNICHOLS2011
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Mar 22, 2024 -

Palm Chevrolet responded

Thank you for your business with us and kind words. We apologize that the tires were not filled up to the level you expected, but if you would like to stop by we can gladly take care of that for you.

March 22, 2024

Professional staff and very prompt service. Jon Degroot is excellent at his job and made the appointment pleasant. More

by FROSTYMAN123.BE
Recommend Dealer
Yes
Employees Worked With
Jon Degroot
Mar 22, 2024 -

Palm Chevrolet responded

Thank you for the kind words and thank you for your business! We are glad to have been able to accomodate your service needs and that we could make it a pleasant experience for you.

March 22, 2024

I had my appointment at 8am and within 10 minutes I was waited on a hour later my oil change was completed. Good job More

by RATYTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Palm Chevrolet responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Palm Chevrolet special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, Wayne Bogle Parts and Service Director

March 21, 2024

Always courteous and always take care of what service my vehicles need. Professional staff. Mechanics will point out if something needs to be attended to. More

by wedgwood2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John C. Zurakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Grey
Mar 22, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Wayne Bogle Parts and Service Director

March 20, 2024

The total experience was excellent Craig was right on top of everything A 15 word minimum was to much More

by BBPROSHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Mar 22, 2024 -

Palm Chevrolet responded

Thank you for this amazing review and shoutout for Craig! We really appreciate your business. Best, The Palm Chevrolet Team

March 20, 2024

They estimated me $2,069 to change the light bulb and I solved it with $5 dokars by changing a fuse and I had to pay $200 for a false estimate More

by jlorenzana429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Calcaterra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Palm Chevrolet responded

I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and I strive for satisfaction. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. Sincerely, Wayne Bogle Parts and Service Director

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