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Palm Chevrolet - Service Center

Ocala, FL

4.3
758 Reviews

758 Reviews of Palm Chevrolet - Service Center

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March 20, 2024

They estimated me $2,069 to change the light bulb and I solved it with $5 dokars by changing a fuse and I had to pay $200 for a false estimate More

by jlorenzana429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Calcaterra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Palm Chevrolet responded

I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and I strive for satisfaction. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. Sincerely, Wayne Bogle Parts and Service Director

March 19, 2024

Goog experience , excellent attention , Jeremy Grey was very helpful , excellent service, I recommend palm Chevrolet is the best in Ocala More

by lgomez1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
Mar 21, 2024 -

Palm Chevrolet responded

Thank you for this great review! Jeremy is truly an exceptional employee and I appreciate him for giving you a great experience. Sincerely, Wayne Bogle Parts and Service Director

March 16, 2024

Scott Kelly provided excellent service and kept me aware of the work that was being done plus the cost I would be looking at once the job was done. Unfortunately, we came to a break point which required me More

by HAYLOSTACHOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Tingley
Mar 18, 2024 -

Palm Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, The Palm Chevrolet Team

March 15, 2024

Palm Chevy is great. Our salesperson Angel is the best. He is always very knowledgeable and very helpful! We have brought several cars and now a truck from him ! Than More

by BEARLAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Beauchamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Palm Chevrolet responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Angel’s sales excellence is always consistent, and we're glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Best, The Palm Chevrolet Team

March 14, 2024

Excellent service! Francesca is very professional and respectful! She's funny as well! I will recommend Palm Chevrolet! More

by EDDIEGONZALES52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Palm Chevrolet responded

I appreciate you for letting others know about your experience, Eddie! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Wayne Bogle Parts and Service Director

March 14, 2024

Easy to set appointment. Dropped off and was done with oil change and tire rotation in good time. 👍 More

by KMUNAYLLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Mar 15, 2024 -

Palm Chevrolet responded

Thank you for your outstanding rating about our service department. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Wayne Bogle Parts and Service Director

March 14, 2024

Scott is always so kind and let’s me know what’s going on with car. I would highly recommend him to anyone that needs service there More

by BROWND34428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Palm Chevrolet responded

I am truly grateful for this awesome review! I am thrilled that Scott was able to take care of you. He is a great asset to our team and I appreciate him for providing you with the service that you deserve. Thank you again and I look forward to the opportunity to work with you again in the future. Sincerely, Wayne Bogle Parts and Service Director

February 02, 2024

Franchesca Stone (Service Advisor) is on top of her game! !! Amazing customer service and knowledge. We had a new company Chevy 2500 that had been damaged with a number of issues un-related and Franchesca t More

by mpuckett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Stone (Service Advisor
Feb 05, 2024 -

Palm Chevrolet responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Franchesca does for Palm Chevrolet and our customers. Hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

June 21, 2022

After work was completed it was found that shifter linkage was broken. Service manager had car pushed to service bay and made repair. The people made the repair in record time. I would recommend Palm More

by wood14802
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 21, 2022 -

wood14802 responded

None of wouldn’t have been possible without the help of Franchesca , she acted as go between myself and service department. Again thanks

August 24, 2021

very disappointed had appointment for oil change and tire rotation waited over 3 hours and am very sure they did Not do the work incident was report to Chev Co and they give us a free oil c More

by garydianaskinner
Recommend Dealer
No
Employees Worked With
service
Aug 26, 2021 -

Palm Chevrolet responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Wayne Bogle Parts and Service Director

Aug 26, 2021 -

garydianaskinner responded

the wait was unacceptable we had an appointment at 10 and did not get out for over 3 hours 3 people and a baby after we got home we checked the oil and it was black the oil was changed at Sullivan GMC and tires were rotated at another location after we left Palm

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