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Palm Chevrolet - Service Center

Ocala, FL

4.3
758 Reviews
Call Service Center (352) 433-4105

758 Reviews of Palm Chevrolet - Service Center

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March 29, 2025

My car was spotless when I brought it in, I picked it up the next morning, it was covered with debris because some stupid person parked it under a bunch of big oak trees over night. This was the second time More

by RD.DILLON56
Recommend Dealer
No
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Kelly
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Mar 31, 2025 -

Palm Chevrolet responded

Thank you for your feedback. I understand your frustration about the condition of your car when you picked it up from Palm Chevrolet. It's certainly disappointing to have it returned in that state, especially since this has happened before. I am committed to maintaining high standards and will take your concerns seriously. Please feel free to reach out to me directly so we can address this matter and ensure a better experience in the future. Sincerely, Wayne Bogle Parts and Service Director

March 28, 2025

Great service department. friendly technicians and staff. Work was done as promised.A great dealership for purchases and services!!! More

by Wba2833416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Grey, Mike Amey
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Mar 29, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with our service department and that our friendly technicians and staff provided you with the help you needed. At Palm Chevrolet, we strive to ensure that all work is done as promised. We appreciate your support and hope to see you again for any future purchases or services! Sincerely, Wayne Bogle Parts and Service Director

March 28, 2025

Bobbie Sue did a great job with my service and kept me informed of the progress and completion More

by ACE.GOLFER.53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbie Sue Murphy
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Mar 29, 2025 -

Palm Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team at Palm Chevrolet. Keeping our customers informed is a priority, and we're glad that we could meet your expectations. We look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

March 28, 2025

Very friendly and helpful keep me updated on my progress and about how long it would take More

by mamjacobson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the name of the person
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Mar 29, 2025 -

Palm Chevrolet responded

Thank you for your feedback! We're glad to hear that you found our team at Palm Chevrolet friendly and helpful. Keeping you updated throughout your experience is important to us. If you have any further questions or need assistance, feel free to reach out. We look forward to serving you again! Sincerely, Wayne Bogle Parts and Service Director

March 27, 2025

I was very happy with the customer service I received at Palm Chevrolet. The entire sTaft from the front desk to the service technician were very welcoming and knowledgeable. More

by r.santiago2224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Amey
Report | Print
Mar 27, 2025 -

Palm Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our team at Palm Chevrolet. Providing exceptional customer service is our priority, and it's wonderful to know that our staff made you feel welcomed and informed. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

March 26, 2025

Technician Scott Kelly always insure that my vehicle is up to date (with repairs) and is ready for pick up in a reasonable time. His demeanor is forthright, but with a reassuring calmness about him. I’m gl More

by STACYDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Palm Chevrolet responded

Thank you for your feedback, Stacy! We're pleased to hear that Scott has provided you with exceptional service at Palm Chevrolet. His dedication to keeping your vehicle up to date and his calm demeanor truly make a difference. If you have any further needs, please don’t hesitate to reach out to us. We look forward to serving you again! Sincerely, Wayne Bogle Parts and Service Director

March 24, 2025

I had a great experience with this dealership. Everyone was nice, friendly, and respectful. My vehicle was serviced in a very timely manner More

by SSS222111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cannot remember his name but he is not on the list but I give him 5 stars
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Mar 24, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Palm Chevrolet and that our team was nice, friendly, and respectful. Timely service is what we strive for, and we appreciate your feedback. We look forward to assisting you again in the future! Best, The Palm Chevrolet Team

March 23, 2025

Chris did a great job and did not get in hurry to get us out of his hair. I would definitely recommend him to anyone. More

by NEEDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Palm Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that Chris provided you with excellent service and took the time to assist you thoroughly. At Palm Chevrolet, we strive for a great experience for all our customers. We appreciate your recommendation and look forward to helping you again in the future! Best, The Palm Chevrolet Team

March 23, 2025

Good fast service but billing did not look like they gave me the $20 rebate I requested & charged me for 8 quart oil change for a 6 quart V6 Blazer. CVCS190315 More

by CRAWDOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Palm Chevrolet responded

Thank you for your feedback. We're glad to hear that you experienced good and fast service at Palm Chevrolet. I understand your concerns about the $20 rebate and the oil change charge for your V6 Blazer. Please contact us directly, so we can clarify and resolve these billing issues for you. We appreciate your input and are here to help! Sincerely, Wayne Bogle Parts and Service Director

March 22, 2025

Bought a new 2024 Chevy Suburban and the sales rep said the service center would prep it. No sooner did we drive out than we got low tire messages for all four tires and no windshield wiper fluid. Makes us More

by books0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Some old guy like me.
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Mar 24, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience with us. We understand your concerns regarding the 2024 Chevy Suburban and the issues you faced right after your purchase. It's important to us that every vehicle is properly prepared before delivery. We appreciate your feedback and would like to encourage you to contact Palm Chevrolet directly so we can address these concerns and ensure everything is in order with your vehicle. Your satisfaction is our priority, and we want to make this right. Best, The Palm Chevrolet Team

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