Palm Chevrolet - Service Center

Overall experience was ok with some reservations. I didn't appreciate the immediate call from sales as soon as I left the dealership telling me they already had a buyer for my car, and they could do I didn't appreciate the immediate call from sales as soon as I left the dealership telling me they already had a buyer for my car, and they could do better than offered. That is BULL____! The following day after agreeing to deal, the instruction for new vehicle was long, muddled, and incomplete. Plate was installed but no check of items left in trade-in (2). Had to be mailed to me which took a week+. I love the Traverse and this is the third we've bought. I must say I'll be looking for a better dealership if I trade again. More

Jon our service advisor was rude, and showed a complete lack of integrity through the entire process. lack of integrity through the entire process. More

They are not customer friendly nor do they care about your well being over a dollar and upper management tries to fast talk you and past the buck and nevermind having a extended warranty that's a load of your well being over a dollar and upper management tries to fast talk you and past the buck and nevermind having a extended warranty that's a load of xx and another bill for you to foot or they hold your vehicle hostage. Bad dealership period. More

Craig Pearce in service gets you checked in quickly. Double checks on what service you need. Gets things started right away. Nice customer waiting area for those that wait for their vehicle. Thanks Palm Double checks on what service you need. Gets things started right away. Nice customer waiting area for those that wait for their vehicle. Thanks Palm Chevrolet Service Department. More

Fast friendly service. Service advisor assigned to me never showed up but other staff took care of me. Service advisor assigned to me never showed up but other staff took care of me. More

I was expecting to have a two hour wait. To my surprise I only had time for one cup of coffee. Scott surprised me when he said my car was ready! I am so grateful Scott Kelly is my advisor To my surprise I only had time for one cup of coffee. Scott surprised me when he said my car was ready! I am so grateful Scott Kelly is my advisor. More

Staff was professional and courteous, they worked with on the drop off to be sure parts were onsite and ready. Truck looks perfectly new! the drop off to be sure parts were onsite and ready. Truck looks perfectly new! More

Palm Chevrolet in Ocala has a great service department. They get the work done quickly and have a great waiting area with coffee or tea available. They process your warranty package for you. The best Servi They get the work done quickly and have a great waiting area with coffee or tea available. They process your warranty package for you. The best Service Department around. More

Scott was extremely helpful and courteous in getting my Silverado taken care of. Would highly recommend him and Palm. Silverado taken care of. Would highly recommend him and Palm. More