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Palm Springs Subaru - Service Center
Cathedral City, CA
31 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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31 Reviews of Palm Springs Subaru - Service Center
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February 07, 2024
everyone is very friendly especially Sarah. I always feel comfortable and have confidance my car is being taken care of.; I always feel comfortable and have confidance my car is being taken care of.; More
by luap579
Employees Worked With
Helpful February 07, 2024
Service representatives Don and Juan know me by name and know my Subaru’s needed maintenance when I come in. They explain in detail the type of work required, the cost and time required. They keep one inf know my Subaru’s needed maintenance when I come in. They explain in detail the type of work required, the cost and time required. They keep one informed during the work progress, any repairs the mechanic has noted, and the mechanic’s recommendations. Then deliver a perfect finished mechanical job and a clean washed Subaru back to me. This is every time without fail. Don also arranged to rescue me from the road when my car quit on the road. That is why my Subaru goes to Palm Springs Subaru for service exclusively More
by Hgmckay
February 05, 2024
They are the best dealership, with a great service department. I always recommend this dealership to my friends. department. I always recommend this dealership to my friends. More
by dak1845
Employees Worked With
December 14, 2023
Sarah sets the standard by which all individuals in a service industry should be measured. Service is about expectation management which means keeping the customer informed in an accurate and timely way. service industry should be measured. Service is about expectation management which means keeping the customer informed in an accurate and timely way. A person in the service industry should act in such a way you know they are on your side. Sarah does all these things and I actually look forward to having my Subaru serviced. Sarah is another reason to buy a Subaru and have it serviced in the Coachella Valley. More
by stevegoodfriend
Employees Worked With
February 28, 2023
Juan Diaz was awesome. He explained everything that my needed very thoroughly. His explanation was not just, you need this. He explained what was needed and why it was He explained everything that my needed very thoroughly. His explanation was not just, you need this. He explained what was needed and why it was needed. He was very accommodating with my need for a loaner and was very helpful making sure I was not left carless. I would recommend Juan to anyone needing service at Palm Springs Subaru. Thank you Juan. My car runs great, like a new car! More
by grege.scotta
Employees Worked With
February 27, 2023
Professional, customer-friendly; other attempts to string out words would be gratuitous and unnecessarily repetitive. out words would be gratuitous and unnecessarily repetitive. More
by steve.stepinac
Employees Worked With
September 02, 2022
They can do the basics but when it comes to a problem I only get the poor excuse and they blame the problem on something other than the car and it’s technology.. I am very disappointed and will not buy ano only get the poor excuse and they blame the problem on something other than the car and it’s technology.. I am very disappointed and will not buy another Subaru. More
by cobra073
Employees Worked With
Unknown but there were three
August 25, 2022
Good job, sweet lady. Very helpful and kept in touch with me through even the smallest of details Very helpful and kept in touch with me through even the smallest of details More
by rickinthemorning
Employees Worked With
July 18, 2022
Love how they showed me what was wrong with my car. Huge ahout out to Sal!! You rock man!🤩 Huge ahout out to Sal!! You rock man!🤩 More
by esukari
