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Palm Springs Subaru - Service Center
Cathedral City, CA
31 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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31 Reviews of Palm Springs Subaru - Service Center
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July 03, 2022
I wasn’t happy when my previous advisor left. I don’t like change! But I’m glad I got assigned to Don. This have been great since then. I don’t like change! But I’m glad I got assigned to Don. This have been great since then. More
by sknutson415
Employees Worked With
Helpful March 15, 2022
Don is amazing! He has helped me in 2 occasions and I am happy he is my go to guy. First time I called , it was a same day battery change and he helped me out fast a He has helped me in 2 occasions and I am happy he is my go to guy. First time I called , it was a same day battery change and he helped me out fast and effective and he made sure my warranty covered the cost. The 2nd time he gave my a military discount on my oil change because he noticed my license plate, such a nice surprise. His attention to detail and friendliness does not go unnoticed. Thank you so much Don! More
by katrina.lopez21
Employees Worked With
July 28, 2021
I have had my Crosstrek serviced at Palm Springs Subaru for a few years now, and have had the good fortune to have the assistance of Marrissa Rogers as my service advisor. She is thorough, prompt, follows for a few years now, and have had the good fortune to have the assistance of Marrissa Rogers as my service advisor. She is thorough, prompt, follows up and always takes her time to go over all the details with me. She is an outstanding member of the service team, I am sure she takes care of all her customers as well as she does me. Thank you! More
by DesertRanger
Employees Worked With
Marrissa Rogers
July 09, 2021
Sarah went above and beyond with creative thinking to find a part for my audio system when I needed sound (maps, music) for a road trip the following day. She got me in and out of Service in minimal time find a part for my audio system when I needed sound (maps, music) for a road trip the following day. She got me in and out of Service in minimal time and repair was made expertly. Absolutely fantastic service. Thanks! More
by RobertKruse
Employees Worked With
May 07, 2021
The best mechanic around.. Completely knowledgeable and makes sure your vehicle is running perfectly. Definitely recommend Phil for all of your service needs for any vehicle. makes sure your vehicle is running perfectly. Definitely recommend Phil for all of your service needs for any vehicle. More
by Eurogirl86
Employees Worked With
Phil Ritchotte
December 08, 2020
Sarah has been taking care of my Subaru s for five years now. She is the best Service Adviser I have ever experienced in 40 years of car ownership. She is friendly, extremely competent and very communicat now. She is the best Service Adviser I have ever experienced in 40 years of car ownership. She is friendly, extremely competent and very communicative. I honestly don't understand the negative reviews of this dealership unless they're just grumpy people looking to pick a fight. I've always had excellent service and been treated with kindness and respect. More
by Mcaustin60
Employees Worked With
December 02, 2020
EXCELLENT ATTITUDE AND KNOWLEDGE..OFFERED HELPFUL INFO. INSTALL OF AFTER MARKET FOG LIGHTS ON MY 20 FORESTER..WILL BE GOING BACK FOR SEVERAL OTHER INSTALLS PER HIS CAN-DO, POSITIVE ATTITUDE.. INSTALL OF AFTER MARKET FOG LIGHTS ON MY 20 FORESTER..WILL BE GOING BACK FOR SEVERAL OTHER INSTALLS PER HIS CAN-DO, POSITIVE ATTITUDE.. More
by tamangel
Employees Worked With
August 19, 2020
This dealership tried to charge me to service my NEW 2019 Subaru because I did not buy it there, and I would have had to buy a maintenance package when I bought the year ago. Their service prices were super Subaru because I did not buy it there, and I would have had to buy a maintenance package when I bought the year ago. Their service prices were super high too. This is my last Subaru. More
by Liz Kanter
June 18, 2020
Gave great advice Called because the cruise control on my 2008 Forester stopped working and the check engine light came on. Marrissa gave me great advice that solved t Called because the cruise control on my 2008 Forester stopped working and the check engine light came on. Marrissa gave me great advice that solved the problem. More
by shaynaxena
Employees Worked With
Marrissa Rogers
June 16, 2020
Juan was super kind and helpful and didn’t say anything negative when I asked about checking prices around town first before deciding on having the work done. He encouraged me too and gave me a printed qu negative when I asked about checking prices around town first before deciding on having the work done. He encouraged me too and gave me a printed quote to use. I drove out and drove right back in. I made one call and found Juan’s price was still better than the competitor. And that was before he gave me a coup. For free labor on ! We will. One back for service at Palm Springs Subaru because of Juan! Excellent, honest, and caring. And a warm smile and hand shake to boot. Thank you Juan! More
by Willbullock2019
Employees Worked With
Juan Flores
