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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,804 Reviews

2,805 Reviews of Palmen Buick GMC - Service Center

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January 29, 2023

Everything is good above this dealership. Tim is good to work with. My SUV was done on time. More

by DAVID15949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2023

Tim is always the one I call when I need service. He listens and answers all of my questions. More

by Murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2023

Very professional and willing to explain everything regarding the service. There were no long periods of waiting, More

by bsenter01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Nagy
January 26, 2023

Great service as always. Glad to have such a great dealer in our community. Keep up the good work. More

by DanMcT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2023

The team did a great job and promised me in the specified time with no issues. Thank you! More

by 4Yankee4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nagy
January 22, 2023

So far the best GM shop I've delt with. Always polite service writers. Only one time I couldn't get my truck in. More

by Rceciljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nagy
January 22, 2023

Ben was great in going above and beyond to fix my isse. I have found him and Tim a pleasure to work with. More

by Jenniferc809
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nagy
January 21, 2023

Made an appointment for 10;00 and they didn’t start until 11:15. Didn’t request a tire rotation but they did it anyway. Shouldn’t take over 2 hours for an oil change More

by DONNA.GARZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Nagy
January 20, 2023

Was quoted 1-1. 5 hours to install black gmc emblems, ended up taking 3 hours and they left several scratches and paint chips on my tailgate More

by Adamwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Hoffman
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

Jason was very helpful. He explained other problems that needed repair. I would highly recommend. More

by Bbfirefighter56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Bbfirefighter56 responded

I am very happy and satisfied with Palmer Buick and Jason

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