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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,772 Reviews

2,772 Reviews of Palmen Buick GMC - Service Center

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July 29, 2022

Very clean, service reps are polite and professional. My only complaint is that they never explain what they found, anything that is going to need work before too long, or any other information, which I More

by marilnousa
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nagy
July 29, 2022

The service department has always taken great care of my family and myself for many years and we will continue to give them our business. More

by Truck guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric in the parts department
July 29, 2022

Always helpful staff and on time. Would recommend them to all of my friends and family. More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nagy
July 28, 2022

It took several tries over several days to get my Super Cruise to work. And they charged me twice even though it was no fixed first time. I intend to dispute this double charge. I’ve bought a lot of Bu More

by KUENYDF
Recommend Dealer
Yes
Employees Worked With
Vitiligo
July 28, 2022

I was able to receive a service appointment on the date I requested and they kept in touch with me on the status of my vehicle while it was serviced. More

by Sstone574
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitelli, Benjamin
July 28, 2022

All good. Service was knowledgeable and courteous. Cashier was very nice and pleasant. And when I called last minute for oil change git me in. More

by DOUBLEZERO00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nagy
July 27, 2022

Great staff and fast acting. Jason in service is awesome, he keeps you informed and gets the car in and out quick. More

by rayhilburger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2022

Very professional. Courteous, and responsive to my needs. Explained everything thar was needed to fix my car. Thank you. More

by bill_hahn2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Vitullo
July 26, 2022

The service was timely and staff were friendly and informative. I will continue to get my vehicle serviced here. More

by Bus_mgr_2904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2022

Tim Hoffman is always very helpful and very knowledgeable. Always there to help and always makes to sure to explains what services are done or what needs to be done. More

by sextonmt181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

sextonmt181 responded

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