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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,805 Reviews

2,805 Reviews of Palmen Buick GMC - Service Center

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August 09, 2022

Efficient Friendly & Dependable. Jeff Nagy is a great service agent. Knowledgeable & good at explaining all that has or will take place with servicing of the car. More

by STEPHENSARICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nagy
August 09, 2022

Very this was done in a orderly and clean timely fashion as usual. I will be back again More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nagy
August 08, 2022

After 7 years of servicing my Cadillac at Pullman they could not get my aftermarket wheels off saying I needed a key I never in 7 years had a key for the wheels and they argue with me saying they would ha More

by caryps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nagy
August 07, 2022

Fixed a recall, not long after we were back with what they said was $1100 worth of work. They claimed no responsibility. Hard to believe. More

by Bb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nagy
August 06, 2022

Friendly courteous and knowledgeable from the service advisor keeping Me informed on what was being done and to the service techs.getting the work done in a timely manner. This shows a professional eth More

by dschlecht
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2022

Kudos to Ben Vitullo. Super nice guy who is attentive, does a great job, and makes you feel confident with the service center. More

by asch2288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Vitullo
August 04, 2022

They took me in fast got it done quickly and I was very happy with the work. Thank you More

by faboanochoa1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nagy
August 03, 2022

excellent great service great service rep clean car washed it thanks found a problem to be resolved at a later date More

by RENNSVETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2022

The main reason I keep coming to Palmen for service, is that I trust the service advisor Tim Hoffman. The wait Was a little long,But the repairs were done correctly. More

by Slickvic50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2022

Ben was very helpful and kind. The work was completed in a timely manner. Thanks! More

by dawnskau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
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