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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,774 Reviews

2,774 Reviews of Palmen Buick GMC - Service Center

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March 10, 2022

Always go above and beyond. Always friendly and courteous. Service department is why I buy cars at Palmen. More

by DEBBIEKALISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2022

Was greeted by Tim after he completed phone the othe service people never acknowledged that I had entered the room I thought that was rude but Tim made up for with his service. Cashier checked out a cou More

by Antoinettegeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2022

Have not had a problem with car and it is the only place I have taken it to More

by Grantwozniak1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2022

Ben V in service department did a nice job taking care of me. Service to my car was done to my satisfaction. More

by Tim Tyrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Vitullo
Mar 08, 2022 -

Tim Tyrell responded

Thanks for the prompt friendly service.

March 07, 2022

Great experience! Nice dealership! Jason in service is very knowledgeable, and his big beard rocks 🤟 More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2022

Great service. Friendly and fast. Will keep coming back. Always great service and always personalized. More

by RUBENN295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nagy
March 04, 2022

Always a great experience at Palmen. They take care of everything in a timely and efficient manner. Highly recommend. More

by DWWERMUTH64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nagy
March 03, 2022

Awesome customer service provided by Tim Hoffman. I have chosen this location to service my vehicle indefinitely More

by Mauigirl524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2022

Appointment made for 10am. Arrived 10 minutes prior to appt. time. Left at noon. 2 hours for an oil change. Contacted service manager and he paged service writer instead of get More

by joestanonik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan First
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2022

Very professional. Brought my car in for an alignment. Said it would be done the next day by noon, and it was. More

by Steve.salituro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nagy
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