Back

Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,805 Reviews

2,805 Reviews of Palmen Buick GMC - Service Center

Sort by
December 03, 2021

We came the other day with a flat tire emergency… Jason in the service department took excellent care of us and got us on our way…your dealership always aims to please. Nice doing business with you More

by SAK32149
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2021

Scheduled service made it on time with a friendly greeting. Quality work preformed in a short amount of time. Car is 12 yrs old and will keep bringing it back for the great service and friendly atmos More

by hdebevec
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Nagy
December 01, 2021

They have always been very professional and helpful with the recalls on my 2005 Pontiac Vibe. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Nagy
December 01, 2021

Had a scheduled appointment for oil change at 1 pm ,I was waiting until 315 for my car to get done. 2 hours and 15 min for a scheduled oil change seem to be a little ridiculous! More

by Mscholzen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Garon
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2021

Good service overall. Would give 5 stars but I did have to go back for oil filter getting loose. They did take care of it rather quickly. More

by limaramiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nagy
November 29, 2021

Great customer service. Jason Garson was the service writer I dealt with. He was extremely professional and got my service done in a timely manner. More

by joel.umscheid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2021

I set up an appointment for my oil change. I waited over I set up an appointment for my oil change. I waited over 90 minutes for my oil change to be complete. Not happy at all More

by Scottgentz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Garon
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2021

always courteous.service department is first class.and always willing to work with your situation. More

by mikericesr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2021

Most honest i’ve seen. Jeff Nagy is the best service representative that I’ve ever worked with. More

by tfrnch73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nagy
November 26, 2021

The associates were professional and polite, and the service was fast and efficient. We won’t take our vehicle anywhere else for service! More

by caseyandpooh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nagy
...
170
...