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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,766 Reviews

2,766 Reviews of Palmen Buick GMC - Service Center

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July 14, 2021

Tim (in Service Dept) did some research on several tires that I needed for my 2014 GMC Sierra. With his assistance, I was planning on buying two, but chose to replace all four tires. Was able to take adva More

by Paul soberano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2021

The service and part department employees were all great! Professional, efficient and prompt! I will definitely be back here for my service needs. Special kudos to Mike in service. Thank you! More

by clennon21705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nagy
July 13, 2021

I Ran into an issue with my vehicle on Friday 7/9 in the afternoon I work in Kenosha and commute 60 miles each way Ben the service person Got me in to the shop and they made the repair and I was on my way More

by Janispink317
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben, sorry don’t remember his last name
July 13, 2021

I’m totally disappointed and will not be back. 3rd time same issue. First under warranty, next two out of pocket with the same issue reappearing the next day and over $400.00 later. More

by JJohn1262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2021

Tim is an excellent advisor and does a very thorough job of explaining necessary repairs and the associated costs. Also worked hard to make sure I got best deals More

by Tpike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2021

They knew exactly what the problem was with my truck before even looking at it. Worked with my schedule to get me in and had it repaired the same day More

by maryschmidt67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2021

Clean and tidy. Prompt service! Even washed my car! Looked good! Will be back for the next service! Not much inventory on the lot though. More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2021

Jason has always been forward and up front with me for many years. He keeps me updated with specials on maintance that needs to be done. Everything is always as specified . More

by PLUMCRAZY96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2021

Totally happy with the whole experience! Jason Garon is on top of his game in the service department! He is knowledgeable, professional and a pleasure to deal with. He always goes above and beyond! The s More

by MLEPINE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nagy
July 07, 2021

Hello. I was so grateful to find a fair and honest dealership to service my vehicle. My needs were very important to my serviceman. He was kind and precessional. He set me up with a great loaner while More

by taji1616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mattner
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