2,808 Reviews of Palmen Buick GMC - Service Center
Very professional. Work was completed promptly and I was on my way. I needed an oil change as I was going on a trip and had to schedule at the last minute. on my way. I needed an oil change as I was going on a trip and had to schedule at the last minute. More
I had a recall that the service advisor claims he couldn't find, until I gave him the GM TSB #. Then had to wait for 2.5 hours while they verified the fault. These taillights are a common issue and t couldn't find, until I gave him the GM TSB #. Then had to wait for 2.5 hours while they verified the fault. These taillights are a common issue and they have several on the shelf, but wanted to make me wait. I know this is because my repair wouldn't generate any money. The service advisor then entered my last name and phone number incorrect in hopes I wouldn't follow up on the recall. If I wasn't an ASE Master Certified Technician myself, this could've been alot worse. The tech who installed the taillight didn't properly place the water seal.... probably in hopes I would get water intrusion, or he was just that lazy. I have had similar experience with the Sales Manager as well. Unprofessional and always looking to swindle someone of their time and money. More
Jason is absolutely the best in his service and professionalism and his ability to juggle being Very, very busy!! I always feel confident when I am there! professionalism and his ability to juggle being Very, very busy!! I always feel confident when I am there! More
More expensive than I had hoped, but service exemplary. I scheduled over the weekend for Tuesday and they still got me in and completed Monday. Early! I scheduled over the weekend for Tuesday and they still got me in and completed Monday. Early! More
This dealership took care of my car issues, no matter how many times I had to return! I appreciate this Dealership/Sevice Dept helping me and dealing with the issues right away and keeping me informed and kn many times I had to return! I appreciate this Dealership/Sevice Dept helping me and dealing with the issues right away and keeping me informed and knowledgeable about the Services that were being performed! I would highly recommend Palmen Buick!🙂 More
Don't hesitate to bring your car here. Great service and dependable. Easy to setup appointments and good communication as repair is being completed. The only place I trust my Yukon XL with. dependable. Easy to setup appointments and good communication as repair is being completed. The only place I trust my Yukon XL with. More
I had an oil change and new wiper blades installed.Done I had an oil change and new wiper blades installed. Done in under an hour. Got my car washed too! Great service as usual! Thank you I had an oil change and new wiper blades installed. Done in under an hour. Got my car washed too! Great service as usual! Thank you More
Friendly knowledgeable staff that care about you and your vehicle. Clean establishment with a pleasant waiting room. Took a little longer for the oil change but overall a good experience. vehicle. Clean establishment with a pleasant waiting room. Took a little longer for the oil change but overall a good experience. More
I have had better service at this location before. I received more information about my vehicle oil change on previous visits. I prefer consistency when I have my vehicle serviced. received more information about my vehicle oil change on previous visits. I prefer consistency when I have my vehicle serviced. More
Easy to schedule appointments. On time and friendly customer service. And they always complete the service job with a nice car wash. Very happy customer. customer service. And they always complete the service job with a nice car wash. Very happy customer. More