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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,798 Reviews

2,798 Reviews of Palmen Buick GMC - Service Center

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April 20, 2021

Tim in service is the best! Always very knowledgeable, all caring and friendly. Overall, really great service staff. I know my car is in good hands when I drop it in for service. More

by MckaylmLMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2021

As always it was a pleasure to have my vehicle serviced at Palmen GMC !the service staff always acts in a professional manner .. thank you More

by David Blanchard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nagy, Tony Wojciechowski
April 19, 2021

Went in for rough idling. Tony was great to work with. He kept me informed of the issues they found a d worked with my 3rd party insurer to get payment. I'll be back if I need any more service. More

by Bilibaroo823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Wojciechowski
April 14, 2021

They are very friendly and listen what you have to say about the reason why you brought the car to them personally they are efficient. More

by aracelistar2012
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2021

Called on Thursday afternoon and had an appointment for oil change on Friday morning. The service department was very friendly, and let me know that since I bought my tires there, I would not be charged fo More

by Bigjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nagy
April 09, 2021

Very good customer service and they make you feel like family. I have bought 2 cars so far and I will be back next year for my third. More

by H1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2021

Thank you Jason for great service again! He’s a straightforward honest advisor he is my choice for these great qualities I admire from service personnel. Thanks again Jason. More

by kurthamilton1@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

Tim was great. He made sure I understood what was going to happen and always explained it to my satisfaction. Always a good experience at Palmen Buick. More

by JAMES.BELLANTONIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2021

Working with the staff at Palmen has been a pleasure. Tim H.always takes the time to explain all of the services being performed. The entire crew is very professional. More

by Dlb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2021

Had an 11:30 appt to change oil and rotate tires - vehicle did not get done until after 1:30 . . Unacceptable! I:m sure they were aware it was going to take that long, they should have let me know. More

by LDULUCES
Recommend Dealer
No
Employees Worked With
Jason Garon
1.0
This rating includes all reviews, with more weight given to recent reviews.
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