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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,766 Reviews

2,766 Reviews of Palmen Buick GMC - Service Center

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February 08, 2021

I will always choose Palmen over Lynch. Palmen employees are friendly, knowledgeable and courteous. Fred is well rounded and remembers customers’ names. I like that! More

by peter_p14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Callow.
February 05, 2021

In all my years of buying vehicles, Jason Garson is the best Service Manager I have ever worked with. He makes sure everything is right. These days it is hard to find any type of good service. It is a pl More

by Darlene
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

The service dept was very kind and the mechanics found problem and fixed it immediately. Washed my car when finished also gave me a loaner to use while they fixed mine. More

by lsorensen2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

The service at this dealership is professional and very well organized. Very clean and they use extra precautions for the safety of the customers. If you go, ask for Tim! More

by Amalia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell James
February 03, 2021

Tim is amazing. I was from out of town and my car broke down on a Saturday at 3:00 PM. He got me in quickly and with a rental vehicle! More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist. Cheryl or Shirley.
February 03, 2021

Great service! Quick and polite! They deliver as promised. I would recommend the shop and bring others cars in. Shop is very clean. Courtesy car a bonus! More

by Ernie_heidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nagy, Tony Wojciechowski
January 28, 2021

The worst service I have ever experienced. My car was worked on 3times and I was force to go to another garage to actually have it fixed. More

by Denulph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Nagy
Feb 01, 2021 -

Palmen Buick GMC responded

So sorry that you had to go elsewhere. We will be sure to address it with Jeff and the technician.

January 27, 2021

Dealing with Dan First he was excellent. Explained the issue thoroughly... Andy Palmen has a good operation and good people to work with I would definitely use them again . More

by Vince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan First
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2021

I love going to the Kenosha Palmen Buick GMC location. Everyone there is so nice and really make you feel like a valued customer. Darrell James and Jason Garon are the reason I will continue to do busin More

by Lorna.malloy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell James
January 26, 2021

Tim was awesome, kept me informed at every step as to getting my truck back in tip top shape. My vote for employee of the month!! More

by Jered P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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