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This rating includes all service center reviews, with more weight given to recent reviews.
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2,804 Reviews of Palmen Buick GMC - Service Center
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January 22, 2021
Service manager Dan, service writer Jason and oil change kid berto were great. Got me in and out. They deserve a cake and a party kid berto were great. Got me in and out. They deserve a cake and a party More
by Kneu67
Verified Customer
January 21, 2021
The sales representatives are very easy to talk to, the wait is very short, and they have a great waiting room and shuttle service! Good price too. wait is very short, and they have a great waiting room and shuttle service! Good price too. More
by martyprostko
Employees Worked With
Jeff Nagy
January 21, 2021
Last fall I had a tire problem and the tow truck driver to Palman That is when I met Tim Hoffman. He treated me like I was a long time customer. to Palman That is when I met Tim Hoffman. He treated me like I was a long time customer. More
by Murphy
Employees Worked With
January 20, 2021
easy to make appointments. really like the ability to make appointments on line. fast, courteous service. jason always willing to help me out. thank you! make appointments on line. fast, courteous service. jason always willing to help me out. thank you! More
by frankos1
Employees Worked With
January 19, 2021
As far as a dealership goes, Palmen has been very good to work with. Unfortunately, due to the new vehicle that I purchased from Palmen, being a complete piece of xxxx, I’ve had to work with them a lot. Abou work with. Unfortunately, due to the new vehicle that I purchased from Palmen, being a complete piece of xxxx, I’ve had to work with them a lot. About every 6 months my check engine light goes on which results in major repairs needed. And I don’t “beat” my car up either. Majority of miles are interstate miles. Again, this is not the service department at Palmen’s fault. They have been very friendly and work to get my vehicle repaired in a timely matter. But I will never buy a Buick again. More
by Tbartz72
January 19, 2021
First oil change was done in a timely fashion and treated very nice from service dept Will come back again and let other friends know about the service I received Thank you very nice from service dept Will come back again and let other friends know about the service I received Thank you More
by RNASATIR
Employees Worked With
Tony Wojciechowski
January 14, 2021
Lack of communication from Jeff was the biggest issue I had. Then I was also under the impression that there was a “road hazard” warranty with the tires I purchased in December. But this replacement was had. Then I was also under the impression that there was a “road hazard” warranty with the tires I purchased in December. But this replacement was the full price of the tire. Also, was told I could be there Tuesday for the replacement. Tire was not in. I drove from Milwaukee missing a half day of work for nothing, just to have to miss another half day to come the following day. Very unsatisfied with the customer service! More
by JOHNGRULICHJR
Employees Worked With
Jeff Nagy
January 13, 2021
I called with my question, I was immediately transferred to the correct department, I brought in the car, and everything was taken care of. The people were courteous and my issue was resolved. to the correct department, I brought in the car, and everything was taken care of. The people were courteous and my issue was resolved. More
by Pattsaunders
Employees Worked With
Tony Wojciechowski
January 13, 2021
Always a pleasure doing business with the staff . And definitely will be coming back when I’m ready to buy my next Cadallac . Jason in service is always friendly and helpful definitely will be coming back when I’m ready to buy my next Cadallac . Jason in service is always friendly and helpful More
by MAMAROSSI13
Employees Worked With
January 13, 2021
I had a oil change Wednesday it only took 40 minutes and I was so impressed I couldn’t tell you thanks for a great and fast job I was so impressed I couldn’t tell you thanks for a great and fast job More
by Jerry
Employees Worked With
