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This rating includes all service center reviews, with more weight given to recent reviews.
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2,756 Reviews of Palmen Buick GMC - Service Center
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October 13, 2020
Not happy! I declined having the cabin filter changed and they changed it anyway and charged me for it. Palmen should have eat that, instead they knocked off some of the labor cost! I didn’t want it in the f they changed it anyway and charged me for it. Palmen should have eat that, instead they knocked off some of the labor cost! I didn’t want it in the first place. More
by Dukdukgoose1
Verified CustomerEmployees Worked With
October 12, 2020
Tim is always friendly and very helpful. His customer service is something others and emulate!!! I’m and glad that I bought my Jeep from Palmen😀 service is something others and emulate!!! I’m and glad that I bought my Jeep from Palmen😀 More
by CHARLENEBROWN40
Employees Worked With
October 09, 2020
Jason is my go to guy. Hands down the best! He always makes sure I'm taken care of and keeps me safe on the road. makes sure I'm taken care of and keeps me safe on the road. More
by JTENUTA
Employees Worked With
October 08, 2020
Jeff was great at explaining everything and helpful when it came to my schedule! I didn't purchase my Buick at Palmen but was treated like I did. Thanks it came to my schedule! I didn't purchase my Buick at Palmen but was treated like I did. Thanks More
by 2016EnclaveOwner
Employees Worked With
Jeff Nagy
October 08, 2020
Great service and great people! I had a great experience and was very satisfied with the way I was treated. I would recommend the service to my family and friends! and was very satisfied with the way I was treated. I would recommend the service to my family and friends! More
by chris.rolbiecki
Employees Worked With
Jeff Nagy
October 06, 2020
Had a broken antenna that was broke off by the base which you could not unscrew. The service was fast and great to deal with. you could not unscrew. The service was fast and great to deal with. More
by STARRWARS1953
Employees Worked With
October 03, 2020
The service that I received was done in a timely and courteous manner. I waited for my car to be done and the waiting area is very comfortable. courteous manner. I waited for my car to be done and the waiting area is very comfortable. More
by vjlong
Employees Worked With
Tony Wojciechowski
October 01, 2020
Tony Wojciechowski was great to work with. Very detailed during the pre-work discussion and the follow up as it related to the findings. Looking forward to th a t level of service in the future during the pre-work discussion and the follow up as it related to the findings. Looking forward to th a t level of service in the future More
by edge531
Employees Worked With
Tony Wojciechowski
October 01, 2020
I like this dealer. The process of scheduling service is easy and the service is done quickly and efficiently. The waiting room is clean and was set up to acommodate social distance. Employees are knowledge easy and the service is done quickly and efficiently. The waiting room is clean and was set up to acommodate social distance. Employees are knowledgeable and respectful. More
by jlsmith46No
Employees Worked With
Tony Wojciechowski
October 01, 2020
Noise complaint verified by techs and service writer. Nobody could figure out out. Service advisor was cool. Tech left parts in passenger seat and floor mats on back seats. Charged for grease that I thou Nobody could figure out out. Service advisor was cool. Tech left parts in passenger seat and floor mats on back seats. Charged for grease that I thought was covered in a LOF job. More
by Db2016
Employees Worked With
