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This rating includes all service center reviews, with more weight given to recent reviews.
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2,732 Reviews of Palmen Buick GMC - Service Center
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August 14, 2020
Been a loyal customer for 20 some years. The service is outstanding! Kind, courteous and professional! A pleasure to do business with! Jason is easy to talk to and always gets the job done! outstanding! Kind, courteous and professional! A pleasure to do business with! Jason is easy to talk to and always gets the job done! More
by MLEPINE1
Verified CustomerEmployees Worked With
August 13, 2020
I’ve been going to Palmen for years! The staff is the best!!! The work I need on my Terrain is always done right, and the car is returned like its brand new!!! Tim Hoffman is who I always contact, why, b best!!! The work I need on my Terrain is always done right, and the car is returned like its brand new!!! Tim Hoffman is who I always contact, why, because he’s the best!!! Buying a car and getting it service properly go hand in hand in my opinion. More
by jimeez4
Employees Worked With
August 11, 2020
The Service dept is understaffed / impatient/ and not customer friendly / charged and made me pay for a tire rotation i did not ask for or want. Also unreasonable to have a appointment for a “oil change customer friendly / charged and made me pay for a tire rotation i did not ask for or want. Also unreasonable to have a appointment for a “oil change” and have to wait over a hour and a half. More
by MISCRABS2
Employees Worked With
August 11, 2020
I enjoy Palmens for always making me feel like I’m among friends. They treat me with kindness and respect. They go out of their way to always make things as right as possible! Thank you Palmens and your friends. They treat me with kindness and respect. They go out of their way to always make things as right as possible! Thank you Palmens and your employees! More
by Lester Heft
August 06, 2020
During this Covid season it would be really nice to have shaded seating outside. I have asthma and can’t wear a mask. Got sunburned shaded seating outside. I have asthma and can’t wear a mask. Got sunburned More
by TAMMYZ1965
Employees Worked With
August 04, 2020
Service is great and efficient!!! Wait times is sooner than they say. I will always being my car here to be serviced. Thanks for doing a great job! than they say. I will always being my car here to be serviced. Thanks for doing a great job! More
by Ebony
August 03, 2020
Jason was very knowledgeable, kind and considerate. He explained everything including the cost so I could understand it. I would recommend him any day.amazing explained everything including the cost so I could understand it. I would recommend him any day.amazing More
by RaceGrl
Employees Worked With
August 03, 2020
Jeff was great , best customer service anywhere hands down. Very professional and efficient. I would recommend Palmen GMC to any of my friends and family. down. Very professional and efficient. I would recommend Palmen GMC to any of my friends and family. More
by rayhilburger
Employees Worked With
Other Employees :
Jeff Nagy, Mike Mattner, Alfonso Gomez
August 02, 2020
Top-notch dealership, clean well lighted and will do Top-notch dealership, clean well lighted and will do things your way. Back in the winter I wanted to look at a car they gladly brought in as many dif Top-notch dealership, clean well lighted and will do things your way. Back in the winter I wanted to look at a car they gladly brought in as many different cars from the parking lot into a heated show room so I could examine the car. Yes I did buy one but it was also very convenient to see it inside on a cold winter day. Bought a second one during good weather, did not need the indoorShow room. Salesman answered all my questions. I thought I got a good deal economically. Yes I would return to them again. That’s the big question would you go back again? Yes I would More
by Tgiles4
Employees Worked With
Paul Huff, Nat Zunkel, Tony Wojciechowski
July 31, 2020
As always, trusted, reliable service and assistance from Tim. It’s reassuring to put your car in the hands of people who genuinely care about your situation and needs. Thank you! Tim. It’s reassuring to put your car in the hands of people who genuinely care about your situation and needs. Thank you! More
by Buick 2010
Employees Worked With
