Palmen Buick GMC - Service Center

They have always taken care of me very nice and polite. If they found a problem while they were doing any other work, they would call and tell me and update me and then I would go from there whether I had If they found a problem while they were doing any other work, they would call and tell me and update me and then I would go from there whether I had him do the work or not which most of the time I did More

The entire service team was very professional, courteous, and polite. Mr. Hoffman‘s ability to engage my service warranty for their involvement, as well as returning the car as promised was nothing short of and polite. Mr. Hoffman‘s ability to engage my service warranty for their involvement, as well as returning the car as promised was nothing short of exemplary. More

Tim was extremely rude and unwilling to help and try to deny my warranty claim saying had to pay $400 no matter what. Then Tim claimed my key fob needed a replacement when it was just a battery deny my warranty claim saying had to pay $400 no matter what. Then Tim claimed my key fob needed a replacement when it was just a battery More

Jason and Randy are great in service. The sales team, wonderful. Build a bigger building, hire more people. GM's xxxx built quality require more service work. The sales team, wonderful. Build a bigger building, hire more people. GM's xxxx built quality require more service work. More

Courtesy, not pushing a person to buy they kept in touch when the vehicle was ready when the vehicle was ready More

The service advisor made this repair extremely easy, on time and delivered as promised. My truck was in and out and works great. time and delivered as promised. My truck was in and out and works great. More

Place is great from start to finish. Once I arrived I was greeted reasonably quick. Service was fast and fully completed. Jason has always been helpful and a great face to have represent Once I arrived I was greeted reasonably quick. Service was fast and fully completed. Jason has always been helpful and a great face to have representing a business. More

Tim always does a great job communicating the processes to me and works to get me scheduled quickly. Thanks Tim! to me and works to get me scheduled quickly. Thanks Tim! More

What seemed to be a simple issue turned into one that almost became a nightmare. However, Tim handled it very well and his professionalism was top notch. I’ve had my Cadillac for 8 years and this is the almost became a nightmare. However, Tim handled it very well and his professionalism was top notch. I’ve had my Cadillac for 8 years and this is the is the six dealership I have been to for service. Palmen has been the best one and I’m glad I took a chance with them. More

Tim & your service department is always on time & always gets the job done right Thank You gets the job done right Thank You More