Palmen Buick GMC - Service Center

Randy took care of the vehicle well and inform me what is to be done and upon my approval he did the good job. to be done and upon my approval he did the good job. More

Good service writer got me in for an appointment . He is truthful when issues arise He is truthful when issues arise More

Very professional on time explained what was needed and completed. Nice working with the GMC Palmen crew. completed. Nice working with the GMC Palmen crew. More

Called for service Randy got us in and car was done the same day great service and they cleaned the car too. thanks same day great service and they cleaned the car too. thanks More

I made an appointment online. It was confirmed 4 times, but no record existed when I arrived. Nevertheless, the service was setup and completed in about an hour. The waiting area It was confirmed 4 times, but no record existed when I arrived. Nevertheless, the service was setup and completed in about an hour. The waiting area is clean, comfortable and in a low traffic area. This was my first visit and I will be back. More

Randy handled everything quite efficiently. The rides to and from home were provided by two nice guys without name tags. The rides to and from home were provided by two nice guys without name tags. More

We put down money to hold vehicle with intent to buy- then were told we had to sign purchase agreement without seeing vehicle, were assured by Jeremy that everything was good. Got down there to drive it then were told we had to sign purchase agreement without seeing vehicle, were assured by Jeremy that everything was good. Got down there to drive it, discovered issue, got an awkward response when asked to fix it-'well other people have appointments '. Now less than week later, discovered another issue that we're going to have to deal with, making us question if vehicles are even inspected before going to sales lot. It's not even 2 years old. More

Great service department. Always friendly, professional and efficient staff. The facilities and waiting areas are always clean. Always friendly, professional and efficient staff. The facilities and waiting areas are always clean. More

Excellent service and professional always answering questions and call backs when messages are left great preson questions and call backs when messages are left great preson More

Seems to be helpful for questions about what I have concerns about. Friendly staff members. concerns about. Friendly staff members. More