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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,833 Reviews

2,833 Reviews of Palmen Buick GMC - Service Center

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December 04, 2023

Poor communication I brought my truck in on Wednesday and didn't get any notification that they didn't even get to it that day More

by burkemcintosh
Recommend Dealer
No
Employees Worked With
Idk I think his name was Bob
December 04, 2023

I live in Racine closer to frank boucher where I bought my car from. But I would drive to Palmen for the excellent service I receive. More

by Westown2
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hoffman
December 04, 2023

Called Jason to schedule an appointment for bad battery and then an oil leak and he took care of me right away. Excellent service. More

by Wolverine
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Garon
December 01, 2023

Fast Jason was able to get my car in for an oil change and get in done in a timely manor. More

by Smileygk79
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Garon
December 01, 2023

2nd time I caught Palmen GMC service lying to me about service that was not needed. I will never come back to Palmen. Glad I know to avoid, about to buy a new Yukon Denali. ?????? More

by bruce.gtlock
Recommend Dealer
No
Employees Worked With
Tim Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hoffman
December 01, 2023

Tim did an exceptional job of getting the car in and out quickly. New tires and an oil change. More

by GDJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

It was a great experience from start to finish. These guys really went above and beyond. More

by McQ
Recommend Dealer
Yes
Employees Worked With
Dan Dave
Nov 30, 2023 -

McQ responded

Dan Dace was a great help finding an amazing GMC truck for this former Ford guy!

November 30, 2023

Jason Garon always gives us the best service advice. He takes care of everything we need and makes sure we get the best service. More

by J.WEBER87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

Tim is great and willing to go the extra step. He's been at Palmen for a long time - which reflects well on him and the dealership. More

by MATTAPPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

Service department was helpful got me in and out even though they were missing mechanics due to sickness. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill or bob.
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