Palmen Buick GMC - Service Center

Clean, organized, polite, great customer service and reasonable rates. This is my 3rd car purchase from Palmen and everyone has been terrific. 1st oil change from Palmen. I will recommend to family and reasonable rates. This is my 3rd car purchase from Palmen and everyone has been terrific. 1st oil change from Palmen. I will recommend to family and friends More

I have only had the pleasure of working with Jason in service! He is hands down the best service advisor I have ever worked with. He is very knowledgeable of his job and of warranties and definitely take service! He is hands down the best service advisor I have ever worked with. He is very knowledgeable of his job and of warranties and definitely takes care of his customer. I will only take my vehicles there because of Jason More

Jason always looks out for my best interest and makes sure I'm able to keep my busy schedule while maintaining my vehicle that my family and I rely on. sure I'm able to keep my busy schedule while maintaining my vehicle that my family and I rely on. More

Friendly, like family. Very helpful with information updated on my vehicle. Courtesy rides and loaner cars were very nice. Very helpful with information updated on my vehicle. Courtesy rides and loaner cars were very nice. More

Have had a problem with radio from day one. Had vehicle in many times with no success. Told Palmen would call me back when factory technician had a answer for problem. Never received a call b Had vehicle in many times with no success. Told Palmen would call me back when factory technician had a answer for problem. Never received a call back. I waited 6 months and called back and told they will check and get back with me. Waited another 6 months went in and had to make an appointment, Palmen technician said he did not understand the problem and was going to check with factory tech. Will call me back with answer, never received call back. I call 3 times and left voice messages and finally got a hold of service rep and he was going to check then get back to me. Never called back!!!! More

I couldn’t have had a better experience from start to finish.!! Thank You Everyone.! Stan Ryba finish.!! Thank You Everyone.! Stan Ryba More

Tim as were anyone in Service were hard to get find or get ahold of. When I arrived, there was nobody in service, I had to have the receptionist call one. When I arrived to pick up my completed repair, get ahold of. When I arrived, there was nobody in service, I had to have the receptionist call one. When I arrived to pick up my completed repair, there was no one at their desk, luckily there was a guy sitting in a separate office that I could see from the 4 service desks. He found someone to help. If they are that busy, they need a couple more to help. I rate the repair as very good, based on service last year that fixed a shudder problem with my transmission that Boucher Chevrolet in Mt. Pleasant were I live, could note fix properly using the same GM issued service bulletin. I rate the speed of service as good since I had a loaner vehicle. I would buy a GMC at Palmen based on their service. I will buy my next Corvette at some other dealership than Bouch because of their poor service. More

Tim Hoffman is great, I have been dealing with him since 2014 when I got my truck 2014 when I got my truck More

Awesome service. Immediate attention explained all service options. Very thorough checking vehicle before service began. Immediate attention explained all service options. Very thorough checking vehicle before service began. More