Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
2,750 Reviews of Palmen Buick GMC - Service Center
Sort by
June 25, 2023
The last three times I brought our vehicle in for service, the repairs were not done correctly, and the vehicle needed to go back in again. service, the repairs were not done correctly, and the vehicle needed to go back in again. More
by Gary526
Verified CustomerEmployees Worked With
June 24, 2023
Service day off was great but the communication and scheduling process before hand was difficult. No all parts were ordered but that was the sales departments fault, not service. scheduling process before hand was difficult. No all parts were ordered but that was the sales departments fault, not service. More
by PSCHUMACHER0
June 21, 2023
Awesome service all the way around and very professional worker. I will recommend this service to everyone. worker. I will recommend this service to everyone. More
by RUTH.PARKER
June 21, 2023
Attitude of Service Managers was abominable. Totally lacking in Customer Relations. In desperate need of further training in this area. Totally lacking in Customer Relations. In desperate need of further training in this area. More
by fidler.anne
Employees Worked With
Dan First and Kenny
June 20, 2023
I was headed on vacation and had a last minute breakdown. Palmen squeezed me in, diagnosed the problem and had me back on the road the next day. Outstanding customer service. Palmen squeezed me in, diagnosed the problem and had me back on the road the next day. Outstanding customer service. More
by Hockeygods888
Employees Worked With
June 18, 2023
Great customer service and repairs completed in a timely manner. All concerns were addressed and updates were given throughout the repair process. manner. All concerns were addressed and updates were given throughout the repair process. More
by Denali
Employees Worked With
June 16, 2023
Jason did a great job communicating with me when my vehicle was in for service. I appreciate the updates even if the vehicle was not ready when he anticipated. vehicle was in for service. I appreciate the updates even if the vehicle was not ready when he anticipated. More
by Betsey Arvai
Employees Worked With
June 16, 2023
Jason has always accommodated me when it's convenient for me. The car is presented back to me clean inside and out and the work done in a timely manner. me. The car is presented back to me clean inside and out and the work done in a timely manner. More
by PAUL.T.WEYRAUCH
Employees Worked With
June 15, 2023
They are very kind and keep me informed on things. Tim has been especially helpful with the problems I have had. Tim has been especially helpful with the problems I have had. More
by sle475
Employees Worked With
