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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,750 Reviews

2,750 Reviews of Palmen Buick GMC - Service Center

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June 10, 2023

3 hours for an oil change is way to long to wait, they were short handed More

by ewells84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2023

Great service from Tim Hoffman and Technician Berto would highly recommend them for all your service needs 👍 Great going guys 👦 5 star rating More

by Rhinoone42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

Quit to sell cars Shouldn't forget Who bought the cars and who keeps them in business? Customers 1st. More

by ROSATORRES8139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

The system of using Service professionals to guide me worked well. I was kept aware of my service status and Tim Hoffman explained my options well. In and out without a lot of time wasted! More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

The attitude of one of the desk men is unappreciated. Speaking to customers like they are stupid and then trying to rack on more issues of their vehicle. They need to speak to customers like they matter More

by mcusack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy
June 08, 2023

Darrell James was my salesman and he was great. Took care of everything and didn’t try to push me into buying something I didn’t want. More

by MARKHILL729
Recommend Dealer
Yes
Employees Worked With
Alfonso Gomez, Darrell James
June 07, 2023

Jason has always explained issues with my cars. I find him honest and dependable. I always ask for him whenever my car needs work. More

by Natty107000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Palmen Motors is a great dealer of many different brands of cars. Have dealt with them numerous times over the past several years. Always a pleasure to work with them. More

by djsucharda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

The last three times I’ve brought a vehicle in for service. It had to back in because the repair wasn’t done correctly. More

by Gary526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Hoffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2023

They treat all the customers like they are special. Always find time for the regular customers More

by D_BLOUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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