
Palmen Dodge Chrysler Jeep Of Racine
Racine, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Scam or incompetence Initially had my Jeep towed in because it wouldn’t start and was overheating. They charged me 1200+ to replace radiator clamp, fill coolant, oil chan Initially had my Jeep towed in because it wouldn’t start and was overheating. They charged me 1200+ to replace radiator clamp, fill coolant, oil change and replace starter. After I got it back, I had to take it back in because the check engine light came back on and was told by Wally it could mean cylinder misfire and that I should bring it in if it happened again. I had to bring it in at the end of that week as the problem got worse with the sound of fluid gushing under the dash, white exhaust, temperature overheating, no hot air. They charged me $275 to run a diagnostic which lead to an estimate of ~$4800 to replace gasket, cylinders, and a while list of other items. I took it to another mechanic and found that the whole engine had to be replaced since it was all burned up inside and replacing the parts as suggest by Palmen was just a bandaid. On top of that, replacing the starter did not fix my problem as my car didn’t stop due to the cylinders being hydro locked. So either the mechanic(s) didn’t know what he was doing or they were trying to take me for a ride and pay out. I will never return and will be posting reviews online of my experience to warn others. More
Good customer service The man I worked with was very nice but I was almost there for two hours just for an oil change; wasn’t aware they’d be doing an inspection too. The f The man I worked with was very nice but I was almost there for two hours just for an oil change; wasn’t aware they’d be doing an inspection too. The free car wash is nice but my back windshield looks worse than when I brought it in. More
New car purchase My husband and I were looking for a specific vehicle. Although it wasn’t at this dealership, within 10 minutes Bob found one for us. We were able to c My husband and I were looking for a specific vehicle. Although it wasn’t at this dealership, within 10 minutes Bob found one for us. We were able to come back 2 days later to purchase the vehicle. The staff was extremely friendly and helpful. More
Oil change Prompt and attentive service. Easy in/easy out. Comfortable waiting area. Appreciate the driving service, so you don’t have to worry about the weather Prompt and attentive service. Easy in/easy out. Comfortable waiting area. Appreciate the driving service, so you don’t have to worry about the weather More
I have been going to Palm and for years so is my family they I had just bought a beautiful jeep wrangler that I absolutely love as well as for my daughter that is now 18 her first car that she owns I wouldn’t g I had just bought a beautiful jeep wrangler that I absolutely love as well as for my daughter that is now 18 her first car that she owns I wouldn’t go nowhere else my whole family goes there they have a good reputation we deal with Teddy Vince and Carlos they are amazing and they help you to find a vehicle that suits your needs More
Very very satisfied Always very thorough in their service advise and estimates of services required or recommended. Car arrives within the estimated time quoted, clean, Always very thorough in their service advise and estimates of services required or recommended. Car arrives within the estimated time quoted, clean, paperwork accurate, and on my way. Schuttle service readily available for convenient use! More
New car buyer The salesperson was very helpful and made it very easy to understand the terms. Explanation of the financials were not brutal as I hate car shopping The salesperson was very helpful and made it very easy to understand the terms. Explanation of the financials were not brutal as I hate car shopping More
Quick and Easy - No BS! Teddy H and his team are great. Worked with his Sales guy Tom who was also a breeze to work with. Second new vehicle I bought from Palmen Racine and w Teddy H and his team are great. Worked with his Sales guy Tom who was also a breeze to work with. Second new vehicle I bought from Palmen Racine and would go back for any vehicle, used or new. More
New vehicle purchased Very pleased with the friendly customer service provided by Randy . He was knowledgeable regarding my vehicle and took the time to review all of the Very pleased with the friendly customer service provided by Randy . He was knowledgeable regarding my vehicle and took the time to review all of the features available . No sales pressure . Thanks for the pleasant experience buying a new car . More
Scheduling I had no problem with the service at all. Everything was ok at that time. The issue was to schedule an appointment. I called 4 times and all were busy I had no problem with the service at all. Everything was ok at that time. The issue was to schedule an appointment. I called 4 times and all were busy. So I finally decided to go in person to schedule it. More