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Palmen Dodge Chrysler Jeep Of Racine
Racine, WI
2,529 Reviews
For years, Palmen Chrysler Dodge Jeep RAM in Racine has been the premier retailer of new and used Chrysler, Dodge and Jeep vehicles for the Racine, WI area. Our dedicated sales staff, knowledgeable finance associates and expertly trained technicians are all here to make your experience fun, easy and hassle-free! We also carry an inventory of OEM auto parts, so anything automotive you need is here at Palmen Chrysler Dodge Jeep RAM in Racine. Call us today at (888) 712-7068 to find out how we can help you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,529 reviews
January 26, 2017
Palman is wear to buy. I couldn't of asked for a better experience buying a car from here. Vince was a great salesman and made my buying experience an enjoyable one. The wh I couldn't of asked for a better experience buying a car from here. Vince was a great salesman and made my buying experience an enjoyable one. The whole process took a lot shorter then expected and I was very happy with the customer service of Vince and all of the Palman staff. More
by John
Employees Worked With
January 14, 2017
Great at her job! Katie was so helpful and kind. After bad experience at other dealerships I talked with Katie and she quickly found the car that I had my eye on for a Katie was so helpful and kind. After bad experience at other dealerships I talked with Katie and she quickly found the car that I had my eye on for a while. Very accommodating and friendly! I recommend anyone to talk to her first!!! More
by Kat91
Employees Worked With
Katie Schwaab
January 12, 2017
You'll be more than happy with your Palmen experience. I can't say enough good things about our salesperson Tim Kirkau. He is very easy going and cheerfully put in the time to get us our new Ram 1500. W I can't say enough good things about our salesperson Tim Kirkau. He is very easy going and cheerfully put in the time to get us our new Ram 1500. We always felt like we were important to him. Make sure you ask for Tim. The dealership has a large selection of vehicles to choose from. You should find what your looking for at a great price. More
by Bob
Employees Worked With
January 11, 2017
Excellent service!!! Great sales person ( Jeff Moes) he made my car buying experience pleasant and there was no pressure. The dealership was clean and tidy. My wife and fr Great sales person ( Jeff Moes) he made my car buying experience pleasant and there was no pressure. The dealership was clean and tidy. My wife and friends purchased vehicles in the past and will continue to purchase from there More
by Big six
Employees Worked With
Jeff Moes
December 03, 2016
Can't Beat Racine Palmen I have purchased or leased 7 cars from Jeff Moes over the last 15 years. Price and service is always the best! At time the cars I wanted were sellin I have purchased or leased 7 cars from Jeff Moes over the last 15 years. Price and service is always the best! At time the cars I wanted were selling at other dealers well over MSRP and Jeff never took advantage of that fact. I have referred my friends and family who all ended up buying from Jeff / Palmen as well. Stand up group at Palmen and couldn't recommend enough. Thanks! More
by BrianB
Employees Worked With
Jeff Moes
November 06, 2016
Mostly a good experience I worked with Matt Gastaldi on the purchase of a used Jeep Grand Cherokee. Overall the experience was positive. Matt isn't a typical car salesman so t I worked with Matt Gastaldi on the purchase of a used Jeep Grand Cherokee. Overall the experience was positive. Matt isn't a typical car salesman so the test drive and dealing was much more conversational that him giving me the hard sell. I would recommend both Matt and Palmen. But a couple of things did irk me. First: after the test drive while sitting down to figure out paperwork Matt disappeared for long stretches. At one point my girlfriend and I sat alone for a solid 15 minutes. Second: I transferred the plates from my previous car to the one I purchased. I was keeping the other car to sell privately so Matt switched the front plate on my old car to the back of the Jeep. Very nice of him but I never ended up with the screws or plate frame that had been on the front of the old car. It was night and raining out so it's not something I thought to check. So when I sold the old car I had to get new screws. Third: the Jeep had the optional retractable security shade as stated on the window sticker but it was in there when I test drove/bought it. The Jeep had been detailed the day I bought it (seats were still wet) so I thought maybe they had removed it for the detailing and not put it in. I emailed Matt and asked if this might have been the case but mistakenly said it was standard for my vehicle. His response was that it was optional for my Laredo and that I could buy one from their service dept for $283 (going rate online is $200 or less). I responded that I was mistaken about it being standard but it was nevertheless on the window sticker as an option so I would still appreciate it if he'd investigate the issue. I never heard back from him. I mean, at least they could have offered it to me at a more reasonable cost given that it was supposed to be included with the car. But I suppose, once they have your money the service ends. Not sure It would be any better anywhere else, though. More
by joeman
Employees Worked With
November 06, 2016
My experience was sub par The price of the car was very competitive, and the sales man, Bob Z was very courteous and accommodating. However, communication throughout the entire The price of the car was very competitive, and the sales man, Bob Z was very courteous and accommodating. However, communication throughout the entire process was poor. I initially waited 30 minutes after my apt time bc the car was not ready yet. When I came back to seal the deal I waited another 30 minutes after being greeted without having any idea why. Turns out the finance representative was behind- which is understandable. But I found it unacceptable not to communicate that to us while we waited. My last complaint was on the detail of the car. I asked for the interior to be shampooed and vacuumed as the previous owners had pets. The car was delivered with a poor vacuum job and none of the carpets were shampooed. If the price of the car wasn't so good, I would have gone elsewhere. More
by Lamgk4jc
Employees Worked With
November 03, 2016
Very welcoming I'm a very picky person when it comes to buying a car. I was purchasing a used dodge grand caravan and they made sure everything was clean and to my l I'm a very picky person when it comes to buying a car. I was purchasing a used dodge grand caravan and they made sure everything was clean and to my liking before leaving with my van. More
by Papac4848
Employees Worked With
Clay Evans, Jerad Holmes
November 01, 2016
Excellent service. I met with Jerad on the phone and said I was interested in a test drive. Upon arrival the vehicle was waiting for me to get into it right away. We tal I met with Jerad on the phone and said I was interested in a test drive. Upon arrival the vehicle was waiting for me to get into it right away. We talked about the vehicle pros and cons. No pressure, friendly and very customer orientated. Would highly recommend the dealership and employee. More
by Tom Ohl
Employees Worked With
Jerad Holmes
October 22, 2016
Excellent customer service. Vince Gedgauda is an outstanding sales person, not only for his knowledge but for his friendliness and his way to make you feel like you are buying fr Vince Gedgauda is an outstanding sales person, not only for his knowledge but for his friendliness and his way to make you feel like you are buying from your family, I'll recommend this dealership to anyone. Thank You. More
by Nino
Employees Worked With
