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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,611 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,611 reviews

May 29, 2025

Palmer Dodge was very good at communicating and scheduling my service. I strongly recommend this service center. More

by RICHSAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jun 02, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Richsal! We’re thrilled to hear you had a great experience with our communication and scheduling. Your recommendation means a lot to us. We look forward to serving you again!

May 29, 2025

Jay is not a true salesman. He was making another sale while taking us on a test drive. He showed us nothing about the vehicle we were test driving and did not stay around and a More

by jkimbrell0027
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Starks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We’re truly sorry to hear about your experience with Jay. This isn’t the level of service we aim to provide. Your feedback is important to us, and we’ll address this with our team to ensure it doesn’t happen again. Thank you for sharing your thoughts. Sincerely, Nick Barron, General Sales Manager, nick@palmerdcj.com

May 28, 2025

Great service and attention from start to finish! Everyone went above and beyond to get us into the car we wanted! More

by LMNDVM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear you had such a positive experience. Our team takes pride in going the extra mile, and it's fantastic to know it made a difference for you. Enjoy your new car!

May 28, 2025

I worked with Hiram. He was very pleasant to work with and kept me up to date very well.. More

by JFORTIN770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram.
Jun 02, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the great feedback! We're thrilled to hear you had a positive experience working with Hiram. Keeping our clients informed is a priority for us. We appreciate your support!

May 28, 2025

Excellent service and the people are very professional. ! They did a wonderful job . Congratulations and thank you! More

by SANTIAGO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled to hear you had such a positive experience with our team. Your kind words motivate us to keep delivering excellent service. We appreciate your support!

May 27, 2025

The far worse buying experience that I've experience. 3 weeks after signing the sale, and about to make my first payment, I still have a non working vehicle sitting in my garage. Many promises to call me More

by CAMER BUYER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Barron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Camer, I’m truly sorry to hear about your experience. It’s disappointing to know we fell short. We’re committed to addressing these issues and improving our service. Please reach out to us so we can help. Sincerely, Nick Barron, General Sales Manager, nick@palmerdcj.com

May 27, 2025

I called to make an appointment to bring my Jeep Grand Cherokee for service, Sarah Jaramililo answered my call and said I could bring it Thursday morning and it would looked at by Friday. I arrived at 8 More

by alanorrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear about your seamless experience with Sarah and the team. Your recommendation means a lot to us, and we're glad we could get your Jeep Grand Cherokee back on the road quickly. We appreciate your feedback!

May 27, 2025

We are over the moon HAPPY with our new vehicle purchase. The dealership is top notch. This was the BEST car buying experience we have ever had. The whole TEAM did a fabulous job. Purchased the car I wanted More

by Chealabella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole in finance
May 28, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled to hear about your fantastic experience! Our team takes pride in making the car buying process smooth and enjoyable. Thank you for choosing us, and we can’t wait to help you with your next purchase! Enjoy your new ride!

May 26, 2025

This was, by far, the most pleasant car buying experience I have ever had. A simple, very straightforward process More

by dave@stewartprocurement.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Boozer
May 27, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Dave, thank you for your glowing review! We're thrilled to hear that your car-buying experience was straightforward and enjoyable. We strive to make the process as seamless as possible for our customers. Looking forward to serving you again in the future!

May 26, 2025

Austin made it a great and smooth experience with his professionalism and knowledge. He is the kind of salesman everyone would like to deal with when buying a car! More

by Maria Navarro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Maria, thank you for your fantastic feedback! We’re thrilled to hear that Austin provided you with a smooth and professional experience. We strive to ensure our customers feel supported every step of the way. Enjoy your new car!