Palmer Dodge Chrysler Jeep Ram

Everyone there was great on top of their game, I was properly informed and kept up to date by service advisor Luis Torres, car was cleaned and finished on time, Uber transportation work great for return properly informed and kept up to date by service advisor Luis Torres, car was cleaned and finished on time, Uber transportation work great for return to work then back to dealer to pick up finished car. More

I was told I needed to drop my truck for 2-3 days to allow for testing. I was having a lot of trouble coordinating an available rental car on the same day of my appointment. A couple of appointments h allow for testing. I was having a lot of trouble coordinating an available rental car on the same day of my appointment. A couple of appointments had to be cancelled. I vented my frustrations with this to Kim and she said she would call me when a car was available, and I could bring in same day. I honestly didn't think this would actually happen, but a few days later she called and told me to bring it in right away. That kind of personal service was above and beyond. I know how busy they are back there, and they always do a great job to take of care us, but this time was exceptional. More

The team did a great job getting the vehicle in and serviced in a quick and timely manner serviced in a quick and timely manner More

Our experience with Cullen has been amazing. He’s very professional and personable. We recommended him personally to a family member. However, our experience with our actually vehicles has been He’s very professional and personable. We recommended him personally to a family member. However, our experience with our actually vehicles has been nothing short of a nightmare. Highly disappointed in the quality of the Jeep Wagoneer but Cullen was top notch and I would recommend him personally. More

Palmer definitely has their mojo back. I was able to make a service appointment at a time that was convenient for me for my 70,000 mile check-up. When I arrived, I was greeted immediately I was able to make a service appointment at a time that was convenient for me for my 70,000 mile check-up. When I arrived, I was greeted immediately and directed to a service advisor, Luis Torres. Luis reviewed my service history, explained what items would be included, and told me it would be 2 hours for completion. He directed me to the waiting area which had snacks & beverages available with a work area & Free wifi to use while I worked on paperwork. Exactly 2 hours on the dot I was notified that my Jeep was ready! A very pleasurable experience! More

Do no come to this dealership for service. We have paid twice and been let down twice for the same battery drain issue. My 2014 Town and Country keeps dying and each time they say the issue is We have paid twice and been let down twice for the same battery drain issue. My 2014 Town and Country keeps dying and each time they say the issue is "fixed" and claim the van continually dies because of an interior dome light left on. YET, no lights are on and once again, now that i'm back home, my van wont start. My husband nicely pushed back when Luis called and said was a dome light and said there's no way one dome light is being left on OR killing our van each night. No way. They wouldn't give us the keys unless we paid the $200 diagnostic fee....all for the issue to NOT be solved. There is clearly an electrical issue going on but they refuse address it and simply want me to keep bringing it back for $200 to hook it up and claim there's no problem. We are so unhappy with this dealership. More

Thank you very much for being very satisfied and kind, not wasting time, and especially for the quick sales. not wasting time, and especially for the quick sales. More

Awesome experience with the entire sakes process and ordered the exact truck I wanted. The entire process was fast and efficient! ordered the exact truck I wanted. The entire process was fast and efficient! More

I initially went to Landmark Jeep in Chamblee for my services because they were closer & was very disappointed with the poor service there. I decided to go to Palmer Jeep instead & I was immediately gre services because they were closer & was very disappointed with the poor service there. I decided to go to Palmer Jeep instead & I was immediately greeted upon arrival & serviced quickly. Everyone was pleasant, knowledgeable & professional. Needless to say I'll be returning for my next service. More

I had my minivan towed here after it stopped on the side of the road , I received nothing but quality care from Roberto . He was so throughout and took the time to explain everything to me , not to mention of the road , I received nothing but quality care from Roberto . He was so throughout and took the time to explain everything to me , not to mention extremely sweet ! I will now bring my car here for regular maintenance because of how I was taken care of . More