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Palmer Dodge Chrysler Jeep Ram
Roswell, GA
7,846 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,846 reviews
July 16, 2022
Called to report a mechanical issue that surprised us as we drove, and spent 20 minutes on the phone detailing the experience. Left the vehicle with them for more than a week and they could not diagnose the we drove, and spent 20 minutes on the phone detailing the experience. Left the vehicle with them for more than a week and they could not diagnose the issue and said they need to speak with us again about it. This was after speaking with us 48 hours before and no one told us that they still could not figure it out. They also failed to document and save the 2nd issue although they were told about it in detail on the first call. More
by drsam
Verified CustomerEmployees Worked With
Kimberly S
July 16, 2022
Exceptional service. Manager Ryan was very personable and customer service focused. Thanks so much Ryan Manager Ryan was very personable and customer service focused. Thanks so much Ryan More
by Laura Warren
Employees Worked With
July 16, 2022
Kim was great and fixed my issue right away and updated my code in the car my code in the car More
by skonsin
Employees Worked With
July 15, 2022
When I made the appointment online and selected the service I needed, the online system showed my vehicle had an oil service plan until 2023 or 99000 miles. The total for my service showed $81. When it service I needed, the online system showed my vehicle had an oil service plan until 2023 or 99000 miles. The total for my service showed $81. When it was time to pay it was like $195 and the tech said he could not find any service plan. Was kind of misleading and I think the online site should be fixed More
by philsgood81
July 15, 2022
Thomas and team did a great job from start to finish! ! Excellent job by all! ! Excellent job by all! More
by FBEILSTEIN
July 15, 2022
Great experience , fair and timely. Jim Miller and Chris Boozer are class acts. Thanks for making the experience easy and non stressful. Jim Miller and Chris Boozer are class acts. Thanks for making the experience easy and non stressful. More
by shawncrook
Employees Worked With
Bill Miller, Chris Boozer
July 14, 2022
Everyone was great but it must have been very busy cause my oil change took almost 2 hours! I was told that I did't have to make an appointment so I just showed up but still, over an hour is hard to take. C my oil change took almost 2 hours! I was told that I did't have to make an appointment so I just showed up but still, over an hour is hard to take. Can't remember the guy that helped me - nice guy. More
by mikedavidsonx5
Employees Worked With
