Palmer Dodge Chrysler Jeep Ram

When I had to have my totally dead battery Cherokee towed last Thursday Luis was upfront with me that it would be Monday or Tuesday before it could be looked at and walked me through everything that they wou last Thursday Luis was upfront with me that it would be Monday or Tuesday before it could be looked at and walked me through everything that they would do to determine the issues. After the vehicle was looked at, he recommended two maintenance items that were needed in addition to the requested oil change. Once the battery was tested, he had the battery up front when we came to so we could get a replacement where we bought the battery. The additional diagnostics we’re running and the car was ready later in the afternoon the same day. Luis was very personable and professional. More

Took my Jeep Grand Cherokee in for its 90k service, had a positive experience with Palmer as always! positive experience with Palmer as always! More

I liked the front-line staff at the dealership, especially Cullen Brooks, my salesperson. Cullen was knowledgeable and not pushy. When it came time to deal with the "finance" team, however, we fe especially Cullen Brooks, my salesperson. Cullen was knowledgeable and not pushy. When it came time to deal with the "finance" team, however, we fell back into the outdated game of going back and forth with numbers that began above their web pricing (e.g., the shaded person behind the scene in the "Deal or No Deal" show) and then finished with them pushing way too hard trying to obtain financing for me when they knew, or should have known, that they could not beat the rate that I already had. It cost me both time and an extra pull on my credit report. All that said, their inventory is good, and for the most part, the people are nice. More

I’ve been a customer of Palmer for a decade and their service has always been impeccable. The service managers excel at communication and my vehicles are always completed when promised. We have the utmos service has always been impeccable. The service managers excel at communication and my vehicles are always completed when promised. We have the utmost confidence in Palmer and their staff. Thanks for taking care of us and making sure my family is safe on the roads. More

Tony made the entire buying experience an absolute pleasure! He truly cares about his customers and it shows! pleasure! He truly cares about his customers and it shows! More

Service done on time and at cost. They communicated with me as needed. No complaints me as needed. No complaints More

Michael in service was excellent, easy to talk to, polite,answered my questions, and kept me updated on the progress of the parts ordered and completion schedule I also had a loaner while my car was polite,answered my questions, and kept me updated on the progress of the parts ordered and completion schedule I also had a loaner while my car was in the shop More

Both salesman and finance guy were very helpful, and quick to make the deal happen. Love my new SRT. quick to make the deal happen. Love my new SRT. More

Everyone was so kind and were able to fix my car very fast Was in and out before I finished my coffee fast Was in and out before I finished my coffee More

Very professional service!They treat you like family!Always happy to do business with Palmer Dodge! family!Always happy to do business with Palmer Dodge! More