Palmer Dodge Chrysler Jeep Ram

Would NEVER bring a car back to this dealership they have absolutely no idea what they are doing in the service department. have absolutely no idea what they are doing in the service department. More

The Jeep was brought in for service and for a replacement boot on the sway arm. The appointment was postponed for a week to get parts. When the Jeep was brought back in for service, no parts were ordered. Th boot on the sway arm. The appointment was postponed for a week to get parts. When the Jeep was brought back in for service, no parts were ordered. This is not the first time this has happened. Very dissatisfied. More

Roberto was great in keeping me informed with the status of my repairs and what was being completed. of my repairs and what was being completed. More

By far the best experience in recent memory. Easily the best decision I have made in 2021. Service Advisor Luis Torres was knowledgeable and courteous. I felt his passion for his profession and immed best decision I have made in 2021. Service Advisor Luis Torres was knowledgeable and courteous. I felt his passion for his profession and immediately felt that my new vehicle was in good hands. I was impressed with how he reviewed my requests and issues before I arrived and able to explain the services required and the estimate of time needed. This allowed the team to be very efficient during the in-take process and saved me a lot of time and effort as well. Entire service department was very efficient and worked very well together. (I really appreciate how the entire team was working well together to find ways to solve problems for their customers.) They did a great job of communicating up-front and throughout the course of my service as well. More

Michael (Stewart?) in service was great.Cost of repair parts and labor is another matter. parts and labor is another matter. More

Awesome and comprehensive service! I was in and out with no obstacles! Great staff! Thanks! no obstacles! Great staff! Thanks! More

Great service for key fob replacement. Took about 15 mins from start to finish. Lois, was very helpful. mins from start to finish. Lois, was very helpful. More

Called in, booked an appt. with Kim. When I booked an appt, I was assured it would be out the same day and not 2-3 days, due to past experiences we have had to wait over 5 days to get our vehicle back, t appt, I was assured it would be out the same day and not 2-3 days, due to past experiences we have had to wait over 5 days to get our vehicle back, that's why I specifically asked and was assured it would not be kept longer than expected. So, due to my schedule, I dropped the vehicle off on Wed. 1 day prior to my appt. which was on Thurs. I then didn't get a call Thur. or Friday. So, I reached out Friday afternoon around 4 pm to check on the status and was informed they haven't looked at my vehicle yet and won't be able to until Mon. Horribly SLOW service!!! I will never be bringing any of my 3 jeeps back here ever again! More

Jay the manager, Brandon the salesman and Richard I’m finance; made the entire process simple! What a pleasant experience at a car dealership! Definitely will work with these people again! finance; made the entire process simple! What a pleasant experience at a car dealership! Definitely will work with these people again! More

Steve was fantastic to work with. I got the exact car I wanted and he made the entire process fast and easy. He kept me updated on my order and I was very impressed with my whole experience. wanted and he made the entire process fast and easy. He kept me updated on my order and I was very impressed with my whole experience. More