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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,629 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,629 reviews

August 07, 2021

Had my 2018 Ram 2500 6.7L Cummins for an oil change, fuel filters replaced and a tire rotation. I was impressed with the level of professionalism, knowledge. I gave it four stars because the tech forgot to a More

by andyrivero24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
August 06, 2021

My car was at the dealership for 5 days and all they did was a software update. I only received one phone call during this time. I had to check up on it myself. Not even 10 minutes after leaving the dealers More

by tthornton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Winston
August 06, 2021

Roberto, in service department, always takes great care of me and my van with a smile. He has the take charge attitude I depend upon. More

by DEWALLACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2021

Great experience. All issues resolved timely and correctly. Very happy with the service provided by my service advisor Michael. A very satisfied customer and a great experience More

by tibishop75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
August 06, 2021

I worked with Roberto from start to finish. I had an old car that sat for a while that my dad was fixing up for my recent grad! Roberto kept me updated through each step, with timeframes, costs, etc. He mad More

by AMBERCNEAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto. Not sure of last name
August 06, 2021

Luis was very helpful and professional and the service was super fast! It would be nice if I could have just said that and moved on but I had to add this last sentence to get through the survey. More

by cvfountaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2021

Knowledgeable Jeep people. Family owned, which is a nice change! Great dealership but still plan on an afternoon, it’s still a dealership. Service department is great too! More

by lukeviviano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Blythe, Erol Alkas
August 06, 2021

My vehicle sat for 4hrs waiting on a oil change. Called the service rep 2 hrs in and he said they were working on it now. When I arrived 2hrs later my vehicle is still waiting to be serviced and the rep te More

by mjamalj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service person was Thomas
August 05, 2021

I would definitely recommend the Palmer Service department. The service was done quickly, the staff was friendly and there is no shortage of beautiful cars to look at while you wait. More

by CJ Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Draper
Oct 23, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your review! We sincerely appreciate your business, and we hope to work with you again next time.

August 05, 2021

I've never experienced issues with customer service, Luis is mainly the service representative that assist my needs and he is very professional and courteous. He always asks questions about any of the servic More

by rheard2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
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