Palmer Dodge Chrysler Jeep Ram

It is a little bit hit or miss, depending on who you deal with. Initially i had a problem with my u-connect, to which the person on the service desk told me that it would cost 1200$ to fix (get a new one). with. Initially i had a problem with my u-connect, to which the person on the service desk told me that it would cost 1200$ to fix (get a new one). When i told him that that was rediculous, his answer was a post-it note with a 1800 number for Jeep.... i called them and had to fix this issue myself. When it was fixed, the dealership (michael) helped me and from there it went well. This should have been taken care of for me by you. You represent Jeep, just sending me away with a sticky-note is poor customer service, i need you to have my back. Finally, i had to make two trips, because the radio wasnt installed correctly the first time, which costed my 1.5 hours of my time. That was annoying, should have been checked the first time around. More

Good experience. Only negative was the wait time which seemed a little long for a simple oil change but it was on Saturday late afternoon. Otherwise it was good experience. seemed a little long for a simple oil change but it was on Saturday late afternoon. Otherwise it was good experience. More

As usual the team here did a solid job. Winston was clear about the work being done, handled the warranty items, and kept informed on the status. clear about the work being done, handled the warranty items, and kept informed on the status. More

It was great working with korey and finance manager Mr Boozer. They went above and beyond to make the deal happen. Best experience I’ve had at any dealership Boozer. They went above and beyond to make the deal happen. Best experience I’ve had at any dealership More

Great service and fast responses. Easy to do business with and they delivered the vehicle to me. Would recommend this dealer and truck to friends. with and they delivered the vehicle to me. Would recommend this dealer and truck to friends. More

Winston , in Service was great on my 1999 dodge 3500 turbo diesel they took care all my problems ,if I have any problems I will call you turbo diesel they took care all my problems ,if I have any problems I will call you More

Very professional service and were well informed of the maintenance and repairs needed. I was very pleased with the quick turn around for all repairs. maintenance and repairs needed. I was very pleased with the quick turn around for all repairs. More

Great working with Korey and Chris. They both went above and beyond to get me into a new vehicle and out of my bad Loan obligation. Thank you both. and beyond to get me into a new vehicle and out of my bad Loan obligation. Thank you both. More

Very knowledgeable staff and technicians. Usually the Very knowledgeable staff and technicians. Usually the issue is resolved appropriately. I had also the recalls completed when came in for service. Very knowledgeable staff and technicians. Usually the issue is resolved appropriately. I had also the recalls completed when came in for service. Thank you for the great service More

Lee was awesome and great to work with. He made everything fast and easy. no pressure and honesty. I will definitely be purchasing my next Jeep here everything fast and easy. no pressure and honesty. I will definitely be purchasing my next Jeep here More