Palmer Dodge Chrysler Jeep Ram

Great experience buying my first car. Never felt pressured. Everything was explained and answered in simple terms that we understood. Tanner did an amazing job guiding us through the entire process, pressured. Everything was explained and answered in simple terms that we understood. Tanner did an amazing job guiding us through the entire process, and he was very patient. Eric from financial did a fantastic job of going over the paperwork with us and making it hassle-free. I felt very comfortable and confident making this purchase with this team. More

Changing my windshield pump cost almost $900 and was not covered by my unlimited mileage warrantee. I first brought this up on or about 12/6 - but it was not repaired (overlooked), then I brought it up aga covered by my unlimited mileage warrantee. I first brought this up on or about 12/6 - but it was not repaired (overlooked), then I brought it up again on or about 12/26 and was told it was fixed. Fact is, they put washer fluid in, but it had to have drained out almost immediately. I believe that had this been fixed initially the pump would have not failed. I also believe that the cold temperatures with an empty fluid container could have easily caused this container to crack further. I do think a refund is in order for this $877 and change - or at least a partial refund as this is at best a shared responsibility. I do believe that Roberto was told the washer fluid issue was fixed on that 12/26 visit - and he relayed that info to me. More

Had a problem with my 2010 Ram 1500 pulled in to fill up then it would not start. Of course it was late in the evening so I had to have it towed in. They directed me where to park it because they would be then it would not start. Of course it was late in the evening so I had to have it towed in. They directed me where to park it because they would be closed when the wrecker got there. Roberto called me before they were open to check and see what went on. Later he called back and told me that the fuel was on back or but he would see what he could do. The next mourning he called around 10 and told me that the truck ready. There's a dealer within 5 miles of my home but I would definitely drive to Palmer for all of my repairs! Good job Reberto.! More

Tony was great to work with in sales as well as, Dustin, the sales manager & DJ in finance. Thank you Palmer Dodge for all of your help! the sales manager & DJ in finance. Thank you Palmer Dodge for all of your help! More

FYI I worked with Winston Anderson but for some reason, my survey shows David Keller below - not sure why. Winston was phenomenal, as usual... prompt, thorough, attentive, priced right, what more can one a my survey shows David Keller below - not sure why. Winston was phenomenal, as usual... prompt, thorough, attentive, priced right, what more can one ask for from your Service Advisor? Thank you so much for getting me in and out too! More

My experience was great. Great communication. Truck was clean and everything I expected on arrival. Love the truck I bought. If I had to do it again I would definitely go back to this dealership. clean and everything I expected on arrival. Love the truck I bought. If I had to do it again I would definitely go back to this dealership. More

Took care of the repair in a timely and friendly manner - Michael in servic was very helpful and the car in running excellent ! Thank you. Michael in servic was very helpful and the car in running excellent ! Thank you. More

I have a problem that I wasn't experiencing when I brought my truck in. The heat doesn't regulate properly. When I sat the gauge to Auto, it blows cold air when it's cold outside. Problem. brought my truck in. The heat doesn't regulate properly. When I sat the gauge to Auto, it blows cold air when it's cold outside. Problem. More

Austin and Eric were very helpful, knowledgeable and the process went quickly. This was my second purchase at Palmer, I would highly recommend them as an industry leader. process went quickly. This was my second purchase at Palmer, I would highly recommend them as an industry leader. More

Murray was my service contact. He reached out to me to let me know he would be my contact. He kept me updated during the day without prompting him to.. He also help resolved a nine month old issue with a let me know he would be my contact. He kept me updated during the day without prompting him to.. He also help resolved a nine month old issue with a recall. Thank you Murray! More