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Palmer Dodge Chrysler Jeep Ram
Roswell, GA
7,629 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,629 reviews
January 04, 2021
I'm ok with the service 100K service that was performed, even though I had questions. My two issues are: 1) I used to get a sheet from the 23-point inspection that let me know how much the tread on my t even though I had questions. My two issues are: 1) I used to get a sheet from the 23-point inspection that let me know how much the tread on my tires was down to, how many millimeters were left on my brake pads, etc. That was useful information to help me keep up with upcoming maintenance. 2) The cost of labor was astronomical. I don't think your labor costs are competitive with other auto shops. I won't be coming back, most likely. More
by croddup32
Verified CustomerEmployees Worked With
Service Dept
January 03, 2021
Good job done always I dont have a lot to say because this service dept is wonderful always ready to help thanks for everything done in my 🚙 this service dept is wonderful always ready to help thanks for everything done in my 🚙 More
by Ayao ketoh
January 02, 2021
I purchased the vehicle over the internet.It was easy and efficient for me to do so. I only interacted with Erol and Richard. They were both great! efficient for me to do so. I only interacted with Erol and Richard. They were both great! More
by NICKGUILLAUME
Employees Worked With
Erol Alkas, Richard Bishop
January 02, 2021
Luis was great. Constant communication from the time we dropped off the vehicle until pick up. It ended up being ready earlier than anticipated. Great customer service. dropped off the vehicle until pick up. It ended up being ready earlier than anticipated. Great customer service. More
by AHARLIN34
Employees Worked With
Luis
January 02, 2021
We found the vehicle we wanted at Palmer DCJ and a deal that worked for us. Bob helped us on the sales end with great info and Chris on the finance end. that worked for us. Bob helped us on the sales end with great info and Chris on the finance end. More
by BCOUPER
Employees Worked With
Bob Sproul
January 02, 2021
Very patient and thorough during a peak business day! Friendly, knowledgable, and extremely helpful! He went out of his way to help set up the last minute arrangements and make sure everything was done Friendly, knowledgable, and extremely helpful! He went out of his way to help set up the last minute arrangements and make sure everything was done More
by joethepilot00
Employees Worked With
January 01, 2021
Top notch customer service all around. The sales department, the finance department, and the service department all provided excellent customer service. I am very happy! department, the finance department, and the service department all provided excellent customer service. I am very happy! More
by sonya_renea
December 31, 2020
Quick, fast. Got in and out in no time with the car I wanted. Sales department was friendly and really tried to make us comfortable during the whole process. wanted. Sales department was friendly and really tried to make us comfortable during the whole process. More
by BGLENN4
Employees Worked With
Chad
December 31, 2020
Lee Brown is an excellent guy. He explained every detail and was very helpful. The next time I will be purchasing a vehicle I will definitely make sure to call Lee beforehand. and was very helpful. The next time I will be purchasing a vehicle I will definitely make sure to call Lee beforehand. More
by sljtransportation
