Palmer Dodge Chrysler Jeep Ram

Got me in and completed same day. My car had a factory recall that was preventing me from shifting gears. Pleasant experience, I was happy. recall that was preventing me from shifting gears. Pleasant experience, I was happy. More

Very loyal Chrysler customer I have been driving Chrysler products for 33 years, but I had such a bad streak of experiences with another dealership I was about to sell my Ram and I have been driving Chrysler products for 33 years, but I had such a bad streak of experiences with another dealership I was about to sell my Ram and my Chrysler with a very heavy heart. I called the Service Manager who assured me of the Chrysler expertise of his staff. A few days later, I called for an early maintenance service and Roberto told me to come in the same day. They performed the service well and in a timely manner, and they even corrected an alignment problem that the previous dealer had created months earlier. Chrysler makes exciting quality products, and Palmer Dodge rescued a relationship that was abused and left for dead by another area dealership. The work performed and communications were excellent, professional, and confidence inspiring. The service was not cheap, but reasonable and the price paid was well worth the peace of mind knowing my vehicle was in good hands. Roberto also told me that my prized older Jeep (that the other dealer would decline to work on) was also welcome for service at their dealership. Thank you, Roberto. This is what I expect from a Chrysler dealership, no less and no more! More

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Good service visit - only one suprise Hiram was first of all very nice and courteous...kept me informed and got me in and out fairly quickly for my routine oil change and tire rotation. I Hiram was first of all very nice and courteous...kept me informed and got me in and out fairly quickly for my routine oil change and tire rotation. I was a bit surprised to learn that the 2014 Jeep GC we own had lugnuts that were breaking down and our tire change tool would no longer be enough to remove them. Why would Jeep not use lugnuts that would last for the car's life?? Seems like an manufacturing issue that would warrant a recall. In any event this was a $250 expense i did not expect to pay for 20 lugnuts...Hiram explained this is a problem with many older Jeep Wranglers and GC's. More

Did excellent job. They got me in quickly and solved my issues. They were very professional. I even got my 90,000 mile checkup completed during this time issues. They were very professional. I even got my 90,000 mile checkup completed during this time More

The extended warranty they sold me did not even cover the software update nor does it cover the consul with the handle fell off of. They don’t wash or clean your vehicle but want to sell you a tuneup for $18 software update nor does it cover the consul with the handle fell off of. They don’t wash or clean your vehicle but want to sell you a tuneup for $1800 this will be the last time I go to Palmer More

Fantastic service. It was quicker than I ever expected and you saved me money compared to other dealers! You are my new chosen spot for service! When I choose to replace this vehicle I will definitely com and you saved me money compared to other dealers! You are my new chosen spot for service! When I choose to replace this vehicle I will definitely come here also! More

Great Service They made the process as painless as possible. Colt and Eric were very helpful through the entire process and I will be buying another Jeep as soon as They made the process as painless as possible. Colt and Eric were very helpful through the entire process and I will be buying another Jeep as soon as my wife's Jeep needs to be replaced. More

Excellent Service I received excellent service, advice, and help from Chelsie, Hiram, and Murray concerning my Jeep Liberty diesel 4x4. I really appreciate your time a I received excellent service, advice, and help from Chelsie, Hiram, and Murray concerning my Jeep Liberty diesel 4x4. I really appreciate your time and help! Thank you, Thomas Rose More

Purchased a Jeep Grand Cherokee From the moment I met Thomas Jackson he was very easy to deal with. He spoke to and treated me like a friend, which is rare these days. In my search From the moment I met Thomas Jackson he was very easy to deal with. He spoke to and treated me like a friend, which is rare these days. In my search for a new car I actually shifted the focus mid-way to a different style of vehicle, and was very happy that he had something at his dealership that fit my new goal. I will be singing his praises to anyone that asks me who I will look to for my next vehicle. More