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Palmer Dodge Chrysler Jeep Ram
Roswell, GA
7,591 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,591 reviews
June 27, 2020
Best customer service experience I've had in years! I took my vehicle to 3 different dealerships and Palmer Dodge was the only dealership to properly diagnose my vehicle in full detail. Two dealerships m took my vehicle to 3 different dealerships and Palmer Dodge was the only dealership to properly diagnose my vehicle in full detail. Two dealerships missed the issue completely, one dealership gave me a similar diagnosis without detail; however, Palmer was so thorough, informing, caring and understanding with their diagnosis that they've earned a lifelong customer. Just when you think customer service is dead, the quality of people that I've encountered here is beyond amazing. More
by Ms RICH
Verified Customer
June 27, 2020
Great experience. The service department at Palmer always delivers! They make everything easy. You can wait or drop your car the night before or the same day and they have it ready in just a couple of hours delivers! They make everything easy. You can wait or drop your car the night before or the same day and they have it ready in just a couple of hours. More
by a-lozano
Employees Worked With
June 26, 2020
Service was professional and timely. Thank you for your help. It was a pleasure doing business with you. I will return if I need service in the future. help. It was a pleasure doing business with you. I will return if I need service in the future. More
by marcieg777
Employees Worked With
Winston
June 26, 2020
Great customer service from Winston! Kept us updated on our custom ordered Jeep and It was a smooth financing transaction with DJ. We will definitely be coming back to this dealership for future purchases. our custom ordered Jeep and It was a smooth financing transaction with DJ. We will definitely be coming back to this dealership for future purchases. More
by MARKW_HERNDON
Employees Worked With
Winston Franklin 5 stars, DJ Wilks
June 26, 2020
Good service. Vehicle was ready when promised. Service department has been good to work with over the years. Would recommend to others. Keep it up. department has been good to work with over the years. Would recommend to others. Keep it up. More
by russturner2
Employees Worked With
Murray
June 26, 2020
Replace batteries All service was great! I did not even have to bring my car to the service center. The tow truck driver was a huge help. I have dealt with Palmer Dod All service was great! I did not even have to bring my car to the service center. The tow truck driver was a huge help. I have dealt with Palmer Dodge since September, 2000. Never disappointed. More
by susantomruby
Employees Worked With
Roberto Del Campo
June 26, 2020
Great service Mopar Matt was great to work with. I love my 2001 Prowler! Great service and great experience buying a car. I would definitely recommend this deale Mopar Matt was great to work with. I love my 2001 Prowler! Great service and great experience buying a car. I would definitely recommend this dealership. More
by CHENEYBOP
Employees Worked With
Matthew Sampson
June 26, 2020
The service consultants were courteous and efficient. After dropping off my vehicle I was easily able to reach my consultant by phone call or text. Work was completed and my vehicle was returned in a ti After dropping off my vehicle I was easily able to reach my consultant by phone call or text. Work was completed and my vehicle was returned in a timely manner. More
by ALLIE30188
Employees Worked With
Luis
