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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,630 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,630 reviews

March 08, 2020

2020 Jeep Wrangler Rubicon JLU Great experience from first contact to negotiation to finance to driving off the lot. This dealership is not the closest to me but was worth the extr More

by Jimmy Nixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Everyone here loves to hear from customers like you! Thanks for giving us a chance, and for leaving such wonderful feedback!

March 08, 2020

Vehicle Trade-In/Purchase Jay Starks, our salesperson, was a pleasure to work with and was very knowledgeable. He knew the answer to every question asked! He had visited other More

by JDUOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Starks and Eric Palmer
Mar 09, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the kind words! We're constantly hard at work to deliver the best possible customer service to our guests, and we greatly appreciate your praise! We hope you enjoy your new vehicle!

March 07, 2020

They went above and beyond what most car services would do very satisfied.would recommend anyone to use Palmer Dodge service department will use them again. Zane Smith More

by s_zane
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Torres
Mar 09, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

March 06, 2020

They did not complete the recall work, and they failed to call when the work done was completed. Not a good first time experience. I do not plan to return More

by rallenatl
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

We always aim to deliver a great experience. We are genuinely distraught when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Sincerely, Jody Cruce, VP, 770-410-1111

March 06, 2020

Murray managed our expectations throughout the repair and Palmer even paid for my Uber ride home. We are very pleased with the repair and service. More

by drewrr2
Recommend Dealer
Yes
Employees Worked With
Murray
Mar 06, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

March 06, 2020

Honest assessment Took Jeep in for brake service as the mileage suggested brakes should have been replaced. The dealership called me to say I didn’t need the service a More

by BRAD.GRIFFIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto DeCampo
Mar 09, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the kind words! We try to provide all of our guests with a great atmosphere and world-class service that you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 05, 2020

Great service! Cole, Murray and DJ were friendly, helpful, and knowledgable which made the car buying experience easy. Love my new Jeep Grand Cherokee. I will be back and I will recommend this deale More

by dniedz15
Recommend Dealer
Yes
Employees Worked With
Cole, DJ Wilks
Mar 06, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Congratulations on your brand new Jeep Grand Cherokee! We're pleased to hear our team provided you with the exceptional car-buying experience you deserve! Safe travels.

March 05, 2020

Thank you Roberto for great service. You are the reason I keep coming back to Palmer Dodge. I trust you to keep my truck in top condition. More

by mauratonguet
Recommend Dealer
Yes
Employees Worked With
Roberto
Mar 06, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

March 05, 2020

Service Dept was great. After purchasing a used Ram 1500 that had all sorts of electronic issues, Michael made sure I was informed daily what was happening with my truck. He and the tech seemed to take it t More

by laymonh
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 05, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Our team is dedicated to providing our guests with exceptional customer service, and we're glad to hear they exceeded your expectations! Please don't hesitate to reach out if there is anything else we can assist you with.

March 05, 2020

very satisfied with service employee Very satisfied with Luis. He was very courteous and helpful with questions I had. I would certainly give him a 10. If I need to return would like More

by p-wiley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
don't know any other employee
Mar 05, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for giving us a chance! We look forward to seeing you again next time.

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