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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,665 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,666 reviews

February 08, 2020

Complete Rear Brake Job Prompt professional recommendations and service. I requested an inspection of my brakes After expecting to get a recommendations for all the brakes More

by john.minnick.usa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto in Service Department
Feb 10, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and look forward to seeing you again in the future!

February 08, 2020

Wish there was a closer competitor. Brought car in the night before 8:15am service app’t. The did not start the next day until 3:00pm, so when they decided what needed to be done, the work could not be co More

by gfreeman1
Recommend Dealer
No
Employees Worked With
David Keller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

I am truly sorry to hear about your frustrations during your last visit with us. Your business means a lot to us along with your satisfaction with our services. Sincerely, Jody Cruce, VP, 770-410-1111

February 08, 2020

It was an awesome experience!!! Love our salesman Kurt Taylor! No high pressure, honest and knowledgable!!! Best experience shopping for a vehicle ever!!! Love my Jeep!!! More

by lkbrown6
Recommend Dealer
Yes
Employees Worked With
Kurtis Taylor
Feb 10, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Congratulations on your new Jeep! We're so glad Kurt was able to provide you with a stress-free car-buying experience!

February 08, 2020

I used the Express Service and it was awesome. I expected a much longer wait than I had, and they touched base with me several times to let me know how things were going. Roberto was terrific. More

by jacapejr
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto in service.
Feb 10, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the outstanding review! We're so glad we could be of service! We look forward to seeing you again next time.

February 08, 2020

Good experience during my recent visit to Palmer Dodge Service. Chelsea advised on the work needed to be performed, gave me the exact ETA and kept me informed. Thanks, I'll visit this dealership again. More

by pearlyhouse
Recommend Dealer
Yes
Employees Worked With
Chelsea from Service
Feb 10, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the high marks! We're constantly hard at work to deliver an exceptional experience, and your comments keep us motivated and working hard! We look forward to seeing you again next time.

February 08, 2020

No hassle, no real price haggling back and forth. If you’re honest with them about the exact deal you’re looking for I’d guess you’d get it. I know that’s how it worked for me. More

by KYLE.PRICE5
Recommend Dealer
Yes
Employees Worked With
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Starks
Feb 10, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the positive feedback! We're thrilled to hear you had a great experience and found the entire process to be easy and pleasant!

February 07, 2020

After 2 rear differential rebuilds problem is worse than originally dropped I was told it was a complete rebuild by the service dept but by the parts list on receipt the carrier assy was not replaced I par More

by jcornelison12345
Recommend Dealer
No
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto service writer has been helpful and David with ram approved warranty repair with my participation in money
Feb 10, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

We're incredibly sorry to hear about your frustrations. Will you please give me a call when you have a moment, so I can assist you in any way I can. Sincerely, Jody Cruce, VP, 770-410-1111

February 07, 2020

Awesome Service! We own a Jeep which had a recall for an issue. I took my letter to the Service Manager who hadn't been aware of the recall as yet. However, after ass More

by Very pleased customer!
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

February 07, 2020

Big Fan! I relocated here to Georgia almost a year ago. From finding a good barber or pizza when moving to a new town it can be quite stressful, let alone look More

by tom.mcconahay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Winston
Feb 10, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the stellar review, Tom! We're proud to provide our guests with the outstanding service they deserve, and we will continue to work hard for all our valued guests! We look forward to seeing you again next time.

February 07, 2020

Ppor communication I chose Palmer Dodge to handle a problem with my wife's van. We made an appointment and I was on time for that appointment. I took advantage of your More

by lisacordell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : I don't think I know David...and can't recall who all I spoke to in service. You look it up!
Feb 07, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. We will strive to do better next time. Sincerely, Jody Cruce, VP, 770-410-1111

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