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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,578 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,578 reviews

January 04, 2020

No Heat JK Took my sons 2013 Unlimited Rubicon into Palmer Dodge Chrysler Jeep Ram to have the non functioning heater serviced. I purchased the Jeep at Palmer a More

by Anita Hand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Espinoza
Jan 06, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for taking the time to share your wonderful experience with us here at Palmer Dodge Chrysler Jeep Ram! Our team works hard to provide our guests with the quality service you deserve, and we genuinely appreciate your kind words. Please don't hesitate to reach out if there is anything else we can assist you with.

January 03, 2020

it was not the best, only ok I am ok with the service but extremely disappointed with JEEP I had had Jeep all my life but since the last 10 last years Jeep has been terrible. More

by maryseaston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
dont remember his name
Jan 06, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

We are incredibly sorry to hear you have been dissatisfied with your Jeep. If there is anything we can do for you, please don't hesitate to reach out. Sincerely, Jody Cruce, VP, 770-410-1111

January 03, 2020

Bought a new Gladiator Sales Person was great, finance office made it easy. They had the Jeep I wanted at the price point that was fair for both. Great experience overall More

by michael.marino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Sproul
Jan 06, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your business! We are ecstatic to hear that our staff provided you with a positive experience purchasing a new Jeep from us here at Palmer Dodge Chrysler Jeep Ram. We look forward to serving all of your automotive needs in the future. Congratulations on your purchase!

January 03, 2020

Best Truck Buying Experience EVER! Jay Starks was an exceptional salesman and and even better human being. The rest of the staff was knowledgeable, affable, and efficient. I truly felt More

by RROMEO113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Starks, DJ Wilks
Jan 06, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Everyone here loves to hear from customers like you! Thanks for giving us a chance, and for leaving such wonderful feedback! We hope you enjoy your new truck!

January 03, 2020

Pleasantly surprised Murray was extremely nice. I did not have to wait very long to find out what was wrong with my car. I was thrilled that a shuttle was available to tak More

by ghermanson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Murray
Jan 06, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your business and for taking the time to share your experience. We are happy to hear that you had a positive experience with Murray in our Service Department. Please do not hesitate to contact us for all of your automotive needs in the future!

January 03, 2020

Not satisfied Felt work was done on my car without discussing cost. I think the 50,000 mile service was not what was discussed at the time of drop off. When I discu More

by mbncknobcreek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Winston
Jan 06, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention. We are sorry to hear that there was a break down in communication and that we missed the mark during your service visit. We will strive to do better. Sincerely, Jody Cruce, VP, 770-410-1111

January 02, 2020

Vehicle Repair Roberto and the crew were awesome. I made a trip to get my oil changed and asked if they would check my back seat. My back seat would not lay down a More

by lisa_houser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto - Service
Jan 06, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

You're so very welcome! We love being able to provide our customers with the top-notch quality service they deserve! Please don't hesitate to reach out if there is anything else we can assist you with!

January 02, 2020

usually a good experience, but terrible service and communic Brought truck in for regular oil change and requested they check air filter and tires with regular inspection. Dealership changed oil and did not comp More

by travis72389
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hiram Morales Baez
Jan 06, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

I am truly sorry to hear about your frustrations during your last visit with us. We are normally known for our exceptional attention to detail, and we are disappointed to hear we missed the mark. Your business means a lot to us along with your satisfaction with our services. Sincerely, Jody Cruce, VP, 770-410-1111

January 02, 2020

great experience We dealt with a great sales team and finance manager. They made the experience pleasurable. They gave us good money on our trade ins and fair pricing More

by dnmcminn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rory, Chris
Jan 06, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear our team was able to provide you with an exceptional car-buying experience! Please don't hesitate to reach out if there is anything else we can assist you with.

January 01, 2020

Jeep Rubicon purchase I had a great experience with the staff at Palmer. Everyone was very knowledgeable and helpful and made the process smooth. I would definitely recomme More

by JKILPATRICK65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip Buddin, DJ Wilks
Jan 02, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again.

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