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Palmer Dodge Chrysler Jeep Ram
Roswell, GA
7,663 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,663 reviews
January 31, 2020
Great service I saw a beautiful truck on line called the dealership it was set aside for me only the next day mr Miller helped me gain ownership in under two hours, I saw a beautiful truck on line called the dealership it was set aside for me only the next day mr Miller helped me gain ownership in under two hours,Great place to do business I say to anyone looking to buy a used truck or car ,go see my friends at Palmer dodge. More
by FRANKODOM
Verified Customer
January 30, 2020
I own two Jeeps from this dealership - a 14 Grand Cherokee and a 17 Cherokee. From our salesman - Tony White, to Hiram who handles and tracks service issues they are very professional and very frien Cherokee and a 17 Cherokee. From our salesman - Tony White, to Hiram who handles and tracks service issues they are very professional and very friendly. More
by john.velten
January 30, 2020
Very deceptive and dishonest Took my daughter's 2016 Jeep Wrangler in for an oil change. Hiram Morales called my daughter and said a power steering fluid service was needed and Took my daughter's 2016 Jeep Wrangler in for an oil change. Hiram Morales called my daughter and said a power steering fluid service was needed and would cost $159.95. I told my daughter to tell him OK as long as I could use a 10% off on vehicle service coupon from the Palmer Dodge website. Hiram said OK. When I go to pick up the jeep, the price is still $159.95. Hiram then proceeds to talk in circles saying the 10% coupon cannot be used because it has a max value of $200. This makes no sense since the service was $159.95 and 15% would be about $24 bucks. He continues talking in circles saying the service was actually $169.95 and he took off 5% which still doesn't add up either. At this point, I was frustrated with Hiram's deception and blatant dishonesty and left. Later in the day, I called the dealership and asked to speak to Jody Cruce about my experience. A receptionist told me he was not available so I left a message with my cell phone number. I have not received any follow up whatsoever since my call. More
by SUNDANCE2780
Employees Worked With
Hiram Morales
January 30, 2020
I was made to feel special! I needed to have my Gladiator checked out for a minor issue and Roberto was able to schedule an appointment for the next day. I was in and out quickly I needed to have my Gladiator checked out for a minor issue and Roberto was able to schedule an appointment for the next day. I was in and out quickly and Roberto treated me like a VIP! More
by PGP
Employees Worked With
Roberto
January 29, 2020
Jeep Owners should only go to Palmer for service! On more than one occasion this team has been the best. I won't take my Sahara anywhere else. Latest...had a recall that I had been procrastinating on On more than one occasion this team has been the best. I won't take my Sahara anywhere else. Latest...had a recall that I had been procrastinating on getting taken care of. Called in the am and they said just bring it by. In at 1:30 and out by 2:15! Awesome. Thanks to the Palmer service team! More
by markmccagg0
Employees Worked With
January 29, 2020
Poor service and diagnostic work over last few years. Won’t be revisiting or owning a Jeep again. Issue wasn’t diagnosed properly while under warranty. Now entire transmission needs to be replaced Won’t be revisiting or owning a Jeep again. Issue wasn’t diagnosed properly while under warranty. Now entire transmission needs to be replaced More
by Kw2
Employees Worked With
Roberto
January 28, 2020
Kurt was awesome! He went the extra mile to get the deal done. Knows his stuff and has a low pressure style. Great experience and enjoyed dealing w him. Ryan in parts is super sharp, responsive and knows hi done. Knows his stuff and has a low pressure style. Great experience and enjoyed dealing w him. Ryan in parts is super sharp, responsive and knows his products. More
by TYLERDSMITH
January 28, 2020
Everyone was amazing and helpful! Spoke with Dustin over the phone for a new lease, and he was very helpful and set everything up for me to pick up over the weekend. Zach, in sales, wa Spoke with Dustin over the phone for a new lease, and he was very helpful and set everything up for me to pick up over the weekend. Zach, in sales, was very nice and friendly, and went over everything with us about the car, before sending us to Chris in finance. Chris has actually helped me with my last lease, so I was glad to see a familiar face who was a pleasure to deal with. Overall, I was very pleased with how everything was handled from start to finish! More
by TRACY.WHANG
